Workers' Compensation Consultant
Job Description
# Workers Compensation Consultant **Location:** Canada (Flexible: In-office, Hybrid, or Remote) ## About the Role We are seeking a skilled Workers Compensation Consultant to join our team. This position offers the flexibility of in-office, hybrid, or remote working arrangements to accommodate your preferred work style. ## Key Responsibilities • Manage end-to-end workers' compensation claims across multiple provinces • File new claims within required provincial deadlines and maintain compliance with applicable legislation • Review and assess entitlement decisions; challenge or appeal determinations when appropriate to protect employer interests • Collaborate with injured employees, employers, and case managers to develop safe and effective return-to-work and modified duty programs • Monitor case progress and maintain detailed documentation to ensure timely resolution • Provide strategic advice to employers on premium reduction strategies and claims cost control • Build strong relationships with workers' compensation boards, medical providers, and internal partners to facilitate fair and efficient outcomes ## Requirements • Post-secondary education in Insurance, Human Resources, or Occupational Health & Safety (or equivalent experience) • 2+ years of experience managing or adjudicating workers' compensation claims (multi-province experience preferred) • Strong knowledge of WSIB, WCB, and CNESST processes and legislation • Excellent communication, negotiation, and analytical skills • Proven ability to manage deadlines and prioritize in a fast-paced environment • Proficiency with Microsoft Office Suite and claims management systems ## Why Crawford? Because a claim is more than a number — it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. ## What We Offer Our comprehensive total compensation plans provide far more than just a great salary: • Pay and incentive plans that recognize performance excellence • Benefit programs that empower financial, physical, and mental wellness • Training programs that promote continuous learning and career progression while enhancing job performance • Sustainability programs that give back to the communities in which we live and work • A culture of respect, collaboration, entrepreneurial spirit and inclusion
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About Crawford & Company
Crawford & Company (Canada) Inc. is an independent adjusting firm specializing in claims and risk management for over 80 years. Throughout Canada we have a branch network of more than 60 locations ensuring that we are able to provide coast-to-coast service to our clients. As a global enterprise, we have an extended network of more than 700 locations spanning over 70 countries; we offer global capabilities combined with local expertise to provide a broad suite of customized solutions. Crawford’s services are designed specifically to address the wide-ranging needs of our clientele and benefit them in the following ways: centralization of business services and data management, consistency in quality and delivery of service, increased cost savings as well as providing a primary point-of-contact.