Administrative Officer

The Administration Officer position offers an exciting opportunity to support day-to-day operations within the prestigious ANU College of Arts and Social Sciences. Working in a dynamic and collaborative team environment, you will play a vital role in HR, finance, and student administration activities while contributing to the smooth delivery of services across one of Australia's leading academic institutions.

This continuing or fixed-term full-time position is perfect for a proactive and highly organised professional who thrives in fast-paced academic environments and enjoys building meaningful connections with diverse stakeholders. You'll work closely with academic and professional staff, students, and central service areas, ensuring accurate record-keeping, responsive service delivery, and clear communication across all interactions.

• Student Administration Support: Manage coursework administration logistics, respond to student enquiries, and provide comprehensive administrative assistance throughout the academic lifecycle
• HR and Recruitment Activities: Assist with recruitment processes, support onboarding programs for new staff, and contribute to various human resources administrative functions
• Financial Administration: Handle day-to-day financial administration tasks, process transactions, and maintain accurate financial records in accordance with university policies
• Stakeholder Communication: Serve as a primary point of contact for students, staff, and visitors, providing professional and timely responses to enquiries across multiple channels
• Database and Records Management: Maintain accurate and up-to-date records across various administrative systems, ensuring data integrity and compliance with university standards
• Event and Program Support: Provide logistical coordination for college events, lectures, and academic programs, contributing to the college's vibrant calendar of activities
• Cross-functional Collaboration: Work collaboratively with academic staff, research teams, and administrative colleagues to support the college's research and educational objectives
• Process Improvement: Identify opportunities to enhance administrative processes and contribute to continuous improvement initiatives within the team

• Educational Background: Relevant tertiary qualifications in administration, business, or related field preferred, or equivalent professional experience
• Professional Experience: Demonstrated experience in office administration, customer service, HR, or finance roles, preferably within an educational or professional services environment
• Technical Proficiency: Strong computer skills including proficiency in Microsoft Office Suite, database management systems, and ability to quickly learn new digital platforms and administrative systems
• Communication Excellence: Exceptional written and verbal communication skills with the ability to interact professionally with diverse stakeholders including students, academic staff, and external partners
• Organisational Skills: Highly developed organisational abilities with proven capacity to manage competing priorities, meet deadlines, and maintain attention to detail in a fast-paced environment
• Interpersonal Abilities: Strong relationship-building skills with a genuine commitment to supporting academics and students, demonstrating cultural sensitivity and professional discretion
• Adaptability: Flexibility to adapt to changing priorities and requirements within the academic environment, with a solution-focused approach to challenges
• Work Authorization: Legal rights to live and work in Australia, with willingness to undergo background checks as part of the recruitment process

The ANU College of Arts and Social Sciences (CASS) stands as one of six prestigious colleges within the Australian National University. Structured into two main research schools, the college offers comprehensive degree programs across more than 20 discipline areas while maintaining excellence in research spanning the creative arts, humanities, and social sciences.

With a substantial international research presence, CASS serves as a major source of national policy advice and hosts an impressive roster of 57 members from the Australian Academy of the Humanities and the Academy of the Social Sciences of Australia. The college proudly supports 13 Australian Research Council Future Fellows and three ARC Laureates, demonstrating its commitment to cutting-edge research and academic excellence.

As a vibrant hub of intellectual activity, the college hosts over 270 lectures, concerts, and exhibitions annually, with most events open to the public. The diverse community includes students, staff, and graduates from more than 60 nations, creating a rich multicultural environment that enhances campus life and academic discourse.

This position offers competitive remuneration with superannuation benefits and the opportunity to work within Australia's leading university environment. You'll join a supportive team culture that values collaboration, professional development, and work-life balance while contributing to meaningful educational and research outcomes.

The University actively encourages applications from Aboriginal and Torres Strait Islander people and is committed to diversity, inclusion, and equal employment opportunities for all backgrounds and identities.