Virtual Assistant (VA)
Job Description
Virtual Assistant (VA)
Location: Remote (South Africa)
Employment Type: Full-Time
Department: Operations & Administration
Reports To: Operations Manager / Managing Director
About Lamqora
Lamqora is a modern recruitment and workforce solutions company helping businesses attract, hire, and retain exceptional talent. We partner with startups, SMEs, and enterprise organisations to deliver Recruitment, Executive Search, Recruitment Process Outsourcing (RPO), Talent Acquisition, Employer Branding, Workforce Consulting, and HR Technology solutions.
As we continue to expand across the UK, Europe, Africa, and international markets, we are looking for a highly organised and proactive Virtual Assistant to provide administrative, operational, and executive support across the business.
The Opportunity
As a Virtual Assistant, you will play a vital role in ensuring the smooth day-to-day running of Lamqora's operations. You will support leadership and internal teams by managing calendars, coordinating meetings, handling communications, maintaining records, assisting with recruitment administration, and completing a wide range of administrative tasks.
This is an ideal opportunity for someone who is highly organised, detail-oriented, resourceful, and capable of managing multiple priorities while working independently in a fully remote environment.
Key Responsibilities
Executive Support
- Manage calendars, appointments, and meeting schedules for senior leadership
- Coordinate internal and external meetings across multiple time zones
- Prepare meeting agendas and record accurate meeting minutes
- Organise travel arrangements where required
- Manage executive email inboxes and prioritise correspondence
Administrative Support
- Prepare business documents, reports, presentations, and professional correspondence
- Maintain organised and accessible digital filing systems
- Update company records and internal databases with accuracy and consistency
- Draft professional emails and business communications on behalf of leadership
- Assist with document formatting and proofreading
Recruitment Support
- Schedule candidate interviews and coordinate logistics with hiring teams
- Communicate with candidates throughout the recruitment process, ensuring a positive experience
- Prepare offer letters and onboarding documentation
- Update and maintain candidate records within the Applicant Tracking System (ATS)
- Coordinate interview feedback and general recruitment administration
CRM & Data Management
- Maintain accurate client, candidate, and prospect records in HubSpot CRM
- Update contacts, companies, deals, and activity logs regularly
- Perform routine CRM data quality checks to ensure record integrity
- Generate reports and dashboards for management review
Customer & Client Support
- Respond promptly to routine client and candidate enquiries
- Direct enquiries to the appropriate department or team member
- Coordinate follow-ups and appointments to support client relationship management
- Assist with onboarding activities for new clients
Project Coordination
- Support internal business projects and operational initiatives
- Track project deadlines and follow up on outstanding actions across teams
- Assist with the planning of events, webinars, and company meetings
- Coordinate tasks between departments to ensure timely and efficient completion
Research & Reporting
- Conduct online research into companies, industries, and market trends
- Prepare clear, accurate reports, spreadsheets, and presentations
- Compile operational and performance data for leadership review
- Identify and recommend opportunities to improve administrative efficiency
Key Performance Indicators (KPIs)
Success in this role will be measured by:
- Accuracy and quality of administrative work
- Timely completion of assigned tasks
- Calendar and meeting coordination efficiency
- CRM data accuracy and completeness
- Response times to internal and external enquiries
- Executive and team satisfaction
- Contributions to process improvement
- Overall operational efficiency
Required Experience & Skills
- 2–4 years of experience as a Virtual Assistant, Executive Assistant, Administrative Assistant, or Operations Support professional
- Excellent written and spoken English
- Strong organisational and time-management skills
- Ability to manage multiple priorities simultaneously without compromising quality
- Exceptional attention to detail
- Strong communication and interpersonal skills
- Ability to work independently with minimal supervision in a remote environment
Preferred Industry Background
Experience in one or more of the following industries is advantageous:
- Recruitment & Staffing
- Human Resources
- Professional Services
- Technology or SaaS
- Business Consulting
- Business Process Outsourcing (BPO)
Core Skills & Competencies
- Executive Support & Calendar Management
- Business Administration
Interested in this position?
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About Lamqora
Lamqora is a South Africa-based talent acquisition and recruitment solutions firm specializing in connecting businesses with high-performing professionals across international markets. The company partners with organizations to manage end-to-end recruitment processes, helping clients build strong, capable teams that drive business growth and innovation. With a focus on global talent strategies and remote recruitment capabilities, Lamqora delivers tailored hiring solutions that align with the unique needs of each client.