Ubuy Inc
About the Role We are seeking a highly organized and detail-oriented Abroad Operations Coordinator to join our dynamic e-commerce business. As the Abroad Operations Coordinator, you will play a crucial role in managing and optimizing our international operations and ensuring the smooth flow of our business activities across different regions. Your exceptional coordination skills will contribute to our overall success in expanding our customer base globally. Key Responsibilities International Logistics Management: Coordinate and oversee international shipping and logistics operations Collaborate with shipping carriers, freight forwarders, and customs brokers to ensure timely and cost-effective delivery of products Monitor shipment schedules, track shipments, and resolve any delivery issues or delays Analyze shipping performance metrics and implement improvements to enhance delivery efficiency Manage international shipping documentation and ensure accurate customs declarations Supply Chain Coordination: Work closely with the warehouse team to ensure efficient inventory management across international warehouses Coordinate the replenishment and distribution of products to meet demand in different regions Optimize supply chain processes to minimize costs and maximize efficiency Develop and maintain inventory forecasting models for international markets Monitor stock levels and coordinate emergency replenishment when necessary Compliance and Documentation: Ensure compliance with all relevant international import and export regulations Manage and maintain accurate records of all international shipments, customs documentation, and permits Stay updated on any changes in international trade laws and regulations to ensure smooth operations Prepare and review commercial invoices, packing lists, and certificates of origin Coordinate with legal and compliance teams to address regulatory requirements Vendor Management: Collaborate with international suppliers and vendors to maintain strong relationships and ensure timely product sourcing Evaluate vendor performance and negotiate favorable terms and pricing for products and services Assist in identifying and onboarding new international vendors to expand our product range Conduct regular vendor assessments and performance reviews Manage vendor contracts and service level agreements Cross-Functional Collaboration: Provide support and guidance to regional teams to ensure consistent and efficient operations Share insights and recommendations to improve international operations and enhance customer experience Collaborate with customer service teams to resolve international shipping inquiries Work with finance teams to manage international payment processes and currency considerations Support business development initiatives for new international markets Data Analysis and Reporting: Generate regular reports on international operations performance and key metrics Analyze operational data to identify trends and improvement opportunities Present findings and recommendations to senior management Maintain operational dashboards and performance tracking systems Requirements Education and Experience: Bachelor's degree in business administration, Supply Chain Management, International Trade, or a related field Minimum 2 years of proven experience in international operations, logistics, or supply chain management Experience working in e-commerce or retail environments preferred Technical Skills: Familiarity with international trade regulations and customs procedures Proficiency in using software and tools related to logistics and supply chain management Experience with ERP systems and inventory management platforms Strong knowledge of Microsoft Office Suite, particularly Excel for data analysis Familiarity with freight management systems and tracking platforms Core Competencies: Strong analytical and problem-solving skills Excellent organizational and multitasking abilities Exceptional communication and interpersonal skills Detail-oriented with high accuracy in documentation Ability to adapt to a fast-paced and ever-changing e-commerce environment Ability to work independently and collaboratively within a team Strong time management skills with ability to prioritize multiple tasks Cultural sensitivity and awareness for international business operations Preferred Qualifications: Knowledge of multiple languages is an advantage Experience with international trade finance and payment methods Certification in supply chain management or logistics Previous experience in cross-border e-commerce operations This position offers an excellent opportunity to develop expertise in international operations while contributing to the growth of a dynamic e-commerce business. The role provides exposure to various aspects of global trade and supply chain management, making it ideal for professionals looking to advance their career in international business operations. This job description is intended to describe the general nature and level of work performed by employees in this role. It is not an exhaustive list of all responsibilities, duties, and skills required. The Abroad Operations Coordinator may be required to perform other duties as assigned. Employment Details: Job Type: Full-time Work Location: In person
METRO Sourcing International Limited
About the Role METRO Sourcing International Limited is seeking a dynamic Senior Export Supervisor to lead and execute critical export operations within our international trading environment. As the Strategic Buying Organization of METRO, a leading international food wholesaler serving over 15 million customers across 30+ countries, we require an experienced professional to oversee complex export documentation, Letter of Credit processes, and international trade compliance. This pivotal role combines operational excellence with strategic oversight, requiring someone who can navigate the intricacies of international trade while driving continuous improvement in our export workflows. You will serve as a key liaison between internal teams and external stakeholders, ensuring seamless execution of export activities that support our global supply chain operations. Key Responsibilities Export Operations Management: Oversee daily export operations ensuring all export documentation and Letter of Credit (L/C) processes are completed accurately, timely, and in full compliance with international trade and banking requirements Documentation & Compliance: Prepare, review, and handle comprehensive export documents and L/C presentations, maintaining strict adherence to trade regulations and documentation standards Insurance Coordination: Liaise with insurance providers to establish and manage export credit insurance arrangements for customers, mitigating trade risks effectively Stakeholder Management: Provide operational support and expert advice to business partners including customers, vendors, logistics service providers, and regulatory authorities on international import and export trade matters Cross-functional Collaboration: Coordinate closely with Finance, Purchasing, and Logistics teams to ensure smooth export execution and resolve any operational challenges Foreign Exchange Support: Assist with FX-related tasks and execution activities following Finance Department instructions and established protocols Process Optimization: Continuously identify opportunities to improve export workflows, enhance controls, and increase operational efficiency through innovative solutions Team Leadership: Provide daily guidance and operational support to junior team members while assisting Management in achieving departmental targets and KPIs Trade Compliance: Ensure all export activities comply with relevant international trade regulations, customs requirements, and company policies Customer Service: Deliver exceptional service to internal and external customers, resolving complex trade-related inquiries and issues promptly Requirements Education & Experience Bachelor's degree in International Business, Supply Chain Management, Logistics, Finance, or related disciplines Minimum 8-10 years of proven experience in buying office, trading, or international import & export operations, with preference for European markets experience Technical Knowledge Solid practical knowledge of international import & export trade practices, including ICC UCP for L/C handling and Incoterms® 2020 Comprehensive understanding of export documentation requirements, logistics coordination, and customs clearance procedures Experience with HS tariff classification, import duties, TradeLink systems, VAT processes, and trade insurance Basic understanding of foreign exchange (FX) processes and financial instruments Proficiency in MS Office suite and comfort with digital tools and AI applications Skills & Competencies Exceptional analytical and problem-solving abilities with keen attention to detail Strong leadership experience with proven ability to drive change and process improvements High-level interpersonal and communication skills for effective stakeholder management Commercial awareness with ability to understand business implications of operational decisions Self-motivated professional capable of working independently while maintaining close cooperation with internal teams Adaptable, service-oriented, and proactive approach to challenging situations Detail-oriented and responsible mindset with commitment to operational excellence Proficient in spoken and written English and Chinese Benefits Work-Life Balance: 5-day work week with 18 days annual leave Compensation: 13th month salary and performance-based bonus structure Flexible Work Environment: Modern flexi office space with flexible working hours and work-from-home options Professional Development: Comprehensive training sponsorship for personal and professional development Career Growth: Clear career advancement opportunities within our diverse and inclusive work environment Training Programs: Access to professional training programs to enhance skills and expertise Join METRO Sourcing International Limited and become part of a global organization that values sustainability, innovation, and professional excellence. As part of the METRO family, you'll contribute to serving millions of customers worldwide while advancing your career in international trade and logistics.
MAERSK
About the Role APM Terminals is seeking an exceptional Executive Assistant to the Managing Director based in Lázaro Cárdenas. This high-impact position provides strategic administrative support directly to senior leadership, playing a critical role in enabling executive effectiveness and driving operational excellence. As a trusted partner to the Managing Director, you will operate in a fast-paced, international environment while maintaining the highest levels of discretion and professional judgment. With a vision to be a true integrator of container logistics and simplify our customers' supply chains, APM Terminals is building one global organization focused on supporting employees so they can best support our customers. This role offers direct exposure to strategic decision-making processes and the opportunity to build strong regional and global networks within our collaborative, diverse, and high-performing team environment. Key Responsibilities Executive & Strategic Support Act as a trusted partner to the Managing Director, providing proactive support and enabling focus on strategic priorities Take full ownership of the MD's calendar, managing complex scheduling across multiple stakeholders and time zones Provide comprehensive email and communication support, ensuring proper prioritization and timely follow-ups Act as an effective gatekeeper, optimizing the MD's time and decision-making effectiveness Anticipate needs and provide solutions before issues arise, demonstrating exceptional foresight and planning Planning & Coordination Organize and coordinate leadership meetings, town halls, and offsites with meticulous attention to detail Facilitate customer and stakeholder engagements, ensuring seamless execution Prepare and support presentations, reports, and materials for executive and board-level meetings Track action items, deadlines, and deliverables to ensure execution discipline and accountability Coordinate cross-functional initiatives and ensure alignment between various departments Travel & Expense Management Plan and execute comprehensive end-to-end travel logistics for both domestic and international trips Manage and process travel expenses with accuracy, ensuring full compliance with company policies Negotiate with vendors and service providers to optimize travel arrangements and costs Maintain detailed travel records and documentation for reporting purposes Stakeholder & Communication Management Act as a key liaison between the MD and local and regional leadership teams Serve as primary point of contact with global stakeholders and functions Manage visitors including customers, candidates, and senior officials with the highest level of professionalism Support and maintain internal communication channels across various platforms Facilitate effective information flow between departments and leadership levels Operational & Administrative Excellence Maintain documents, trackers, and reporting tools with exceptional accuracy and attention to detail Support Workday and system-related administrative processes including approvals and onboarding/offboarding coordination Coordinate people communications, updates, and engagement initiatives Lead or support ad-hoc projects and special initiatives as assigned Implement process improvements to enhance efficiency and effectiveness Requirements Experience & Qualifications Bachelor's degree in Business Administration, Finance, Communications, or related field preferred Proven experience as an Executive Assistant supporting senior leadership at Director level or above Experience in multinational or matrix organizations highly valued Demonstrated track record of supporting C-level executives in complex business environments Skills & Capabilities Exceptional organizational and prioritization skills with ability to manage competing demands Strong stakeholder management and influencing skills across all organizational levels High level of discretion, professionalism, and confidentiality in handling sensitive information Excellent written and verbal communication skills with ability to adapt tone and style Proven ability to manage multiple priorities effectively in fast-paced environments Proactive, solution-oriented mindset with high dependability and reliability Ways of Working Service-oriented mindset with strong ownership and accountability for deliverables Ability to work independently while collaborating effectively across global teams Strong attention to detail combined with continuous improvement mindset Comfortable navigating ambiguity and adapting to shifting priorities Cultural sensitivity and ability to work effectively in diverse, international settings Technical Skills Proficient in Microsoft Office Suite including Excel, PowerPoint, Outlook, and Teams Experience with HR systems such as Workday considered an advantage Strong digital and systems agility with ability to quickly learn new technologies Familiarity with project management tools and collaboration platforms Languages Fluent in English and Spanish required Additional languages considered an asset given our global operations What We Offer At APM Terminals, we enable you to become your best version
IKEA
About the Role Join IKEA's logistics team and make a positive impact while building a better everyday life for customers worldwide. As a Logistics Co-worker in our picking and delivery department, you'll play a crucial role in fulfilling customer orders and ensuring seamless operations in our fast-paced warehouse environment. This part-time permanent position offers the opportunity to work with an international team while developing your skills in a supportive, inclusive workplace. Key Responsibilities Your primary focus will be order fulfillment and warehouse operations: Order Processing: Pick and pack customer orders using manual labor and pallet lifters, handling several tons of goods daily Quality Assurance: Ensure accurate order fulfillment by selecting correct items and packaging them securely without damage Inventory Management: Navigate the entire warehouse efficiently to locate products and maintain organized stock areas Cross-Department Collaboration: Work closely with colleagues from logistics, customer service, and sales departments Customer Support: Assist customers with questions when working in customer-accessible areas of the store Workplace Safety: Follow safety protocols and proper lifting techniques while handling heavy merchandise Process Improvement: Contribute to efficient logistics operations through attention to detail and structured work approach Team Support: Collaborate with both full-time and part-time team members to achieve common goals Requirements To succeed in this role, you should possess: Physical Fitness: Excellent physical condition to handle demanding manual labor and extensive walking throughout shifts Organizational Skills: Strong ability to prioritize tasks and organize work efficiently to maximize productivity Attention to Detail: Keen eye for accuracy and quality control in order fulfillment processes Self-Discipline: Motivation to work independently while maintaining high standards in routine tasks Adaptability: Comfort working in a dynamic, fast-paced environment with frequent changes Team Collaboration: Willingness to work cooperatively with diverse colleagues across multiple departments Reliability: Commitment to consistent performance and adherence to work schedules Problem-Solving: Ability to think critically and resolve operational challenges effectively Work Environment & Schedule Flexible Hours: Average of 30 or 37 hours per week with schedule input opportunities Shift Patterns: Primarily evening shifts with every other weekend (Saturday and Sunday) required Team Dynamics: International, diverse team environment promoting inclusion and personal growth Training & Development: Comprehensive training program ensuring job competency and safety Career Growth: Opportunities to gain experience across multiple departments and expand skill sets What We Offer IKEA provides a comprehensive benefits package that supports your well-being and career development: Competitive Compensation: Salary within IKEA's logistics banding structure Financial Benefits: Pension plan, free choice allowance, and odd-hour payment supplements Health & Wellness: Private health insurance and massage services Work-Life Balance: Flexible scheduling with employee input opportunities Employee Perks: Staff discount, external partner discount club, and annual gifts Professional Development: Ongoing training and cross-departmental experience opportunities Inclusive Culture: Supportive work environment celebrating diversity and individual contributions This role is perfect for someone who values physical work, thrives in collaborative environments, and wants to contribute to IKEA's mission of creating better everyday life experiences for customers. You'll develop valuable logistics skills while being part of a global organization known for its commitment to sustainability, innovation, and employee development.
STEEM1960 SINGAPORE PTE. LTD.
About the Role Join our Gas desk in Singapore as a Shipbroker Trainee and embark on a dynamic career in the global shipping industry. This position offers an exceptional opportunity to develop expertise in gas shipping and chartering while working with an international team of professionals across multiple continents. Shipbroking is a highly rewarding but demanding, results-driven profession that operates in the fast-paced world of global maritime trade. The ever-changing nature of shipping requires flexibility with working hours and the ability to thrive in a dynamic environment. Success in this field requires time, exceptional work ethic, dedication, and unwavering drive. We focus on potential and attitude rather than prior shipbroking experience, seeking candidates who demonstrate genuine passion for the maritime industry and possess the foundational skills to excel in this challenging yet rewarding career path. Key Responsibilities Learn and master gas shipping markets, vessel operations, and chartering processes under experienced mentorship Develop and maintain relationships with shipowners, charterers, and other key stakeholders in the gas shipping sector Conduct market research and analysis to identify trading opportunities and market trends Assist in negotiating charter agreements and fixture terms for gas carriers Monitor vessel positions, availability, and market movements to provide timely market intelligence Support senior brokers in client development and relationship management activities Prepare market reports, position lists, and other analytical materials for internal and external stakeholders Collaborate with international colleagues across different time zones and cultural contexts Participate in industry events, conferences, and networking opportunities to build market presence Continuously develop knowledge of shipping regulations, trade flows, and market dynamics Requirements Education & Experience: Master's degree in maritime studies, supply chain management, logistics, business, or related discipline with strong academic performance Prior client-facing experience in shipping or supply chain industry preferred but not essential No previous shipbroking experience required Core Competencies: Strong commercial mindset with natural business acumen Exceptional communication skills in both written and spoken English and Mandarin Ability to connect and relate effectively with people from diverse cultural backgrounds High level of maturity, responsibility, and resilience with proven ability to recover from setbacks Strong analytical and logical thinking capabilities with aptitude for grasping complex workflows Excellent research and data analysis skills Demonstrated ambition to take initiative and pursue innovative ideas Personal Attributes: Genuine interest in shipping, trading, and global supply chain dynamics Willingness to work unconventional hours due to global nature of shipping markets Flexibility to travel as business requirements dictate Strong work ethic and dedication to professional development Adaptability to fast-paced, ever-changing market conditions About Steem1960 We are a global organization with over 100 employees operating across Norway, Singapore, Japan, USA, Middle East, and China. Our company provides an attractive international working environment that brings together young professionals and experienced industry veterans. We pride ourselves on fostering open and honest communication, with our collaborative approach firmly rooted in teamwork. As part of our team, you will have opportunities to work across geographical boundaries, connecting with knowledgeable, motivated, and friendly colleagues who are committed to sharing expertise and supporting your professional growth. What We Offer Comprehensive training program designed to develop shipbroking expertise Mentorship from experienced professionals in the gas shipping sector Opportunity to work in dynamic international markets Collaborative environment promoting knowledge sharing and professional development Exposure to diverse cultures and business practices across global operations Career progression opportunities within a growing organization Start Date: June 2026 Application Deadline: 15th May 2026
Siemens Energy
About the Role As the Senior Professional for Processes and Quality in Global Classification, you will serve as a subject matter expert driving the standardization and optimization of customs processes across our global organization. This strategic role focuses on ensuring compliance with international trade regulations and internal control programs while enhancing the quality and efficiency of our customs operations. You will act as the primary Global Classification Processes and Quality representative, serving as the critical interface between business units, internal stakeholders, and customs teams. Your expertise will be instrumental in evaluating, planning, and documenting customs processes, with particular emphasis on EU tariff classification excellence. Key Responsibilities Process Management and Optimization Evaluate and plan comprehensive customs processes in alignment with the Internal Control Program (ICP) for customs operations Develop, document, and communicate detailed customs guidelines and directives, with specialized focus on EU tariff classification requirements Model and re-engineer customs-related workflows to enhance operational efficiency and regulatory compliance Design and implement process improvement initiatives that streamline customs operations while maintaining accuracy Establish standardized procedures across multiple locations and business units Quality Assurance and Performance Monitoring Define, monitor, and review Key Performance Indicators (KPIs) to ensure operational quality and efficiency across all customs activities Conduct comprehensive internal audits and spot checks on customs processes and classification activities Analyze performance data to identify areas for improvement and implement targeted corrective actions Develop quality control frameworks that prevent classification errors and ensure regulatory compliance Create reporting mechanisms that provide visibility into customs performance metrics Risk Management and Compliance Identify, assess, and manage customs compliance risks across the organization Understand the implications of misclassification and develop strategies to mitigate associated risks Ensure adherence to export/import regulations, AEO requirements, and preferential trade agreements Monitor regulatory changes and update processes accordingly to maintain compliance Stakeholder Management and Advisory Collaborate with internal departments including Legal, Tax, Engineering, Procurement, Logistics, and Sales to ensure integrated and compliant trade operations Provide expert guidance and support during customs audits and regulatory inquiries Offer professional leadership and mentorship to classification teams across different regions Facilitate cross-functional communication to ensure alignment on customs-related matters Drive projects forward through effective negotiation and stakeholder management Requirements Education and Professional Background Bachelor's degree in Finance (specializing in Customs), Business Administration, International Trade, Engineering, or related field Extensive professional experience in customs operations (Import/Export) with strong focus on tariff classification within the EU Proven track record in tariff classification processes and methodologies Technical Expertise In-depth knowledge of relevant customs and foreign trade regulations including Export/Import procedures, AEO certification, and preferential trade arrangements Comprehensive understanding of EU tariffs and classification systems Strong analytical mindset with ability to understand complex processes and see the bigger picture Proficiency in risk assessment and ability to implement corrective actions for misclassification issues Skills and Competencies Business fluent English communication skills (written and verbal) Proficiency in Swedish or other European languages is highly advantageous Strong communication skills necessary to effectively convey complex ideas and solutions to diverse stakeholders Project management experience preferred Excellent negotiation and stakeholder management capabilities Detail-oriented approach with strong analytical and problem-solving abilities Additional Requirements Flexibility for up to 25% domestic and international travel Ability to work effectively in a global, multicultural environment Strong organizational skills and ability to manage multiple priorities simultaneously About Siemens Energy At Siemens Energy, we are more than just an energy technology company. With over 100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Our Commitment to Diversity Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities.
MAERSK
About the Role Join Maersk as a Customer Service Specialist focused on special cargo operations, where you'll be the primary liaison between our organization and key customers throughout the complete shipment lifecycle. This role offers exciting career opportunities with international reach, allowing you to expand your expertise through our award-winning talent development initiatives in a values-led, diverse environment that prioritizes mutual respect and professional growth. Key Responsibilities Create and execute customer shipments according to implementation plans and customer requirements, ensuring compliance with Quality, Health, Safety, and Environmental (QHSE) standards and accurate reporting Develop comprehensive understanding of external factors impacting customers' supply chains, including their urgency requirements, service needs, operational drivers, and business objectives Align proactively with customer expectations from project inception and provide strategic solutions to meet their specialized cargo handling requirements Serve as the primary point of contact for assigned customers, ensuring seamless execution of end-to-end shipment lifecycle management, including coordination of inland delivery operations Collaborate closely with both customers and internal stakeholders to optimize logistics operations and maintain service excellence Monitor shipments proactively throughout transit and promptly notify customers of any deviations from transport plans, including presentation of potential solutions and alternative options Lead customer onboarding processes and cultivate strong, collaborative relationships with a commitment to exceeding expectations and delivering innovative solutions Coordinate with suppliers to prepare comprehensive transport plans that meet specific project cargo requirements Manage complex logistics scenarios involving oversized, heavy-lift, or specialized equipment transportation Maintain detailed documentation and reporting systems to ensure transparency and accountability throughout the shipping process Support continuous improvement initiatives to enhance operational efficiency and customer satisfaction Requirements Minimum 3+ years of experience in Customer Service within logistics companies, with at least 2 years specifically handling special cargo or project cargo operations Professional working proficiency in both English and Spanish languages University degree in International Trade, Logistics, Supply Chain Management, or related field Excellent stakeholder management and communication skills with ability to manage multiple customer relationships simultaneously Highly organized, proactive, and dynamic work approach with strong attention to detail Demonstrated prioritization capabilities with ability to manage competing deadlines and urgent requests Comprehensive understanding of local and international regulations governing special cargo transportation Strong execution mindset with proven track record of delivering results in fast-paced environments Solution-oriented and analytical thinking abilities to resolve complex logistics challenges Collaborative team player with ability to work effectively across departments and time zones Customer-focused orientation with commitment to service excellence Cost-conscious approach with experience in optimization and continuous improvement methodologies Experience with logistics software systems and transportation management platforms preferred What We Offer We provide an excellent compensation and benefits package for full-time employees, supported by talent policies recognized worldwide as among the best in the industry. Our commitment to ongoing personal and professional development ensures continuous investment in our people through comprehensive training and advancement opportunities. Join a genuinely diverse and talented team in an energizing, pioneering environment that maintains high motivation levels. We foster a culture of fairness, mutual respect, responsibility, and care for our business, customers, and each other, creating the right environment for exceptional professionals to thrive. Maersk is committed to a diverse and inclusive workplace, embracing different styles of thinking and welcoming applicants from all backgrounds. We are an equal opportunities employer and will consider all qualified candidates regardless of race, color, gender, age, religion, national origin, citizenship status, sexual orientation, disability, medical condition, veteran status, or any other characteristic protected by law.
MAERSK
About the Role As a Customer Experience Agent at Maersk, you will play a vital part in our success by owning and managing the complete customer experience throughout the logistics lifecycle. You will serve as the primary point of contact for key customers, ensuring smooth execution of end-to-end shipment processes while maintaining compliance with company procedures and customer agreements. This role requires you to own all customer issues and facilitate their timely and effective resolution by engaging relevant internal stakeholders to achieve best-in-class customer service. You will work closely with customers as well as internal and external stakeholders, maintaining focus on voice of customer, process efficiency, and business growth. This position offers an exciting career opportunity in an international, challenging business environment known for diversity and operating at a high pace. Key Responsibilities Customer Relationship Management: Actively build strong relationships with customers and gain deep understanding of their business, service needs, drivers, and desires Serve as primary point of contact for assigned customer accounts Manage customer onboarding and relationship development processes Proactively follow up and keep customers informed of any issues or changes to their shipments Operational Excellence: Manage end-to-end shipment processes in compliance with company procedures and customer agreements Ensure smooth execution of complete logistics lifecycle from booking to delivery Handle exception management and provide timely resolutions to operational challenges Monitor and achieve key performance indicators (KPIs) consistently Focus on high-quality data management to maintain standards across all assignments Customer Service Delivery: Respond to all customer inquiries in a timely and accurate manner Take ownership of customer issues and resolve them with urgency and responsibility Deliver best-in-class customer service experience across all touchpoints Handle contract and dispute management effectively Manage customer cases through comprehensive case management processes Process Improvement: Regularly review and update Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) Look for improvements in ways of working to drive service delivery excellence Increase business efficiency through innovative problem-solving approaches Handle challenging situations with diplomacy and professionalism Requirements Experience & Background: Minimum 2 years of professional experience in Supply Chain Management (SCM) customer-facing roles Practical experience in Ocean Freight or Freight Forwarding operations Technical knowledge and hands-on experience in the logistics industry Demonstrated experience in stakeholder management and customer relationship building Technical Skills: Proficiency in automation tools, particularly Excel and PowerBI Strong analytical and data management capabilities Understanding of logistics processes and industry best practices Ability to work with various logistics management systems and platforms Language & Communication: Native Vietnamese proficiency required Fluent English language skills (written and verbal) Excellent verbal, written, and presentation communication skills Ability to communicate effectively with diverse stakeholders across different cultures Core Competencies: Customer Centricity: Ability to understand customers' situations, perceptions, and expectations while putting customer needs at the core of all decisions Detail-Oriented Approach: Careful attention to daily operations with focus on accuracy and quality Problem-Solving: Strong analytical skills and ability to resolve complex logistics challenges Teamwork: Collaborative approach to working with others across business units to achieve results Positive Attitude: Proactive and solution-oriented mindset with professional demeanor About Maersk Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. We believe in the power of diversity, collaboration, and continuous learning, working hard to ensure that our organization reflects and understands the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics, harnessing cutting-edge technologies and unlocking opportunities on a global scale. What We Offer This position offers an exciting career opportunity where you will focus on creating valuable relationships with current and new customers while working with highly professional teams in an environment where you will be valued, recognized, and well rewarded. You will collaborate with amazing and diverse colleagues who share a deep sense of commitment to live our values and go all the way for our customers, society, and for each other. Maersk is committed to a diverse and inclusive workplace,
IKEA
About the Role Join IKEA as a Replenishment Co-worker and play a vital role in creating exceptional customer experiences before the store even opens. This part-time permanent position in our Logistics & Supply Chain department offers the opportunity to work in a dynamic, international environment where your contributions directly impact customer satisfaction and sales performance. At IKEA, we believe in making a positive impact in the world and creating a better everyday life for the many. This role is perfect for individuals who want to contribute, grow, and share while working in an inclusive and accepting environment that values thinking differently. Key Responsibilities Stock Replenishment: Replenish home furnishing accessories including plates, pillows, lamps, plants, and other products on the sales floor using pallet lifters and manual handling techniques Inventory Management: Conduct accurate inventory counts and update IT systems to maintain real-time stock levels and ensure data integrity Cross-Departmental Collaboration: Work closely with colleagues from all store departments to maintain optimal stock levels and support overall store operations Equipment Maintenance: Perform regular maintenance on machinery and equipment to ensure safe and efficient operations Organization and Cleanliness: Maintain high standards of tidiness and organization throughout work areas and storage facilities Quality Control: Ensure all products are properly displayed, undamaged, and meet IKEA's presentation standards Time-Critical Operations: Meet strict deadlines to ensure the store is fully stocked and ready for customers when doors open at 10 AM Safety Compliance: Follow all health and safety protocols while handling equipment and moving merchandise Requirements Physical Fitness: Excellent physical condition with ability to perform manual labor, lift items, and remain active throughout shifts Schedule Flexibility: Willingness and ability to work night and early morning hours, primarily between 2 AM and 10 AM Weekend Availability: Ability to work every second weekend, including both Saturday and Sunday Attention to Detail: Strong focus on accuracy and precision in stock management and visual presentation Communication Skills: Proficiency in English and strong collaborative abilities to work effectively with diverse teams Organizational Skills: Ability to work in a structured, systematic manner while maintaining efficiency in a fast-paced environment Team Player Mentality: Enthusiasm for working cooperatively with colleagues across all departments Adaptability: Comfort working in a dynamic environment with varying priorities and tasks What We Offer Competitive Compensation: Salary within IKEA's logistics banding structure including pension and free choice allowances, plus additional compensation for night shift hours Comprehensive Benefits Package: Private health insurance, massage services, staff canteen access, generous staff discount, external partner discount club, yearly gifts, and performance bonuses Professional Development: Complete training program to ensure confidence and competency in all aspects of the role Inclusive Work Environment: Join an international team that values diversity, supports individual growth, and provides opportunities to build strong professional networks Career Growth Opportunities: Access to various advancement paths within IKEA based on desire, ability, and experience Work-Life Balance: Part-time schedule averaging 30 hours per week with structured weekend rotation Our Team Culture You'll join a supportive, international team of full-time and part-time employees united by a common goal of operational excellence. Despite working behind the scenes without direct customer contact, your role is crucial to providing exceptional customer service through ensuring product availability. Our fast-paced environment emphasizes teamwork, mutual support, and inclusive collaboration where you can be authentically yourself while building meaningful professional relationships. Employment follows HK's Funktionæroverenskomst terms with a start date of June 1st, 2026, or by mutual agreement. We conduct ongoing interviews and may close applications once sufficient qualified candidates are identified.
OOCL Logistics
About the Role Join OOCL Logistics, an international logistics service provider where people are our most important asset. We are seeking a dynamic Sales Executive for our Marketing & Sales Department at our Hai Phong office in Vietnam. This position offers exceptional career and development opportunities with attractive remuneration for candidates who share our vision in the logistics business and have the commitment to excel and grow with us. Key Responsibilities Search for and exploit new customer opportunities to expand our customer base through strategic prospecting and lead generation Offer and sell comprehensive freight forwarding and logistics services including road, sea, and air transportation solutions Develop and maintain strong relationships with existing customers to increase support and drive business growth Provide expert consultation and advisory services to customers, delivering optimal logistics solutions tailored to their specific needs Coordinate effectively with relevant internal departments including operations, customer service, and finance to ensure seamless service delivery Prepare detailed sales proposals, quotations, and service presentations for prospective clients Conduct market research and competitive analysis to identify new business opportunities and market trends Maintain accurate customer databases and sales pipeline records using CRM systems Participate in industry events, trade shows, and networking activities to promote company services Monitor customer satisfaction levels and address any service issues promptly Achieve monthly and quarterly sales targets as established by management Prepare comprehensive sales reports and forecasts for management review Support additional projects and initiatives as assigned by Sales Manager and Regional General Manager Requirements Education: Bachelor's degree with major in Economics, Logistics, Supply Chain Management, or related field Experience: 1-2 years of proven sales experience in a Sales Executive position with shipping lines or 3PL International Logistics Companies Language Skills: Excellent English communication skills required; fluency in Chinese language is highly preferred Technical Skills: Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint for report preparation and presentations Communication: Strong negotiation and communication skills with ability to handle contract discussions and customer interactions professionally Interpersonal Skills: Demonstrated ability to handle flexible and sensitive situations during customer negotiations with diplomacy and tact Personal Attributes: Self-motivated with strong ownership mentality and ability to work independently while collaborating effectively with team members Learning Ability: Quick learner with positive thinking approach and adaptability to changing business environments Professional Qualities: Professional attitude, passionate about sales, commercial mindset, proactive approach, strong customer service orientation, dynamic personality, and enthusiastic energy Industry Knowledge: Understanding of international trade, logistics operations, and freight forwarding processes preferred What We Offer As part of the OOCL Group family, you will join a company that truly values its people and recognizes their efforts and achievements. We provide a supportive work environment that encourages professional growth and development, with opportunities to advance your career within our expanding logistics network. Our commitment to investing in our people ensures you will have access to training and development programs to enhance your skills and expertise in the logistics industry. OOCL Logistics is an Equal Opportunities Employer committed to creating an inclusive workplace where diverse perspectives are valued and respected.
Sky Ocean Shipping LLC
About the Role We are seeking a dedicated and experienced Senior Operations & Customer Service Executive to join our dynamic logistics team in Dubai. This position combines operational excellence in land freight management with exceptional customer service delivery, specifically focusing on consolidation door-to-door services throughout the UAE. The successful candidate will play a crucial role in ensuring seamless freight operations while maintaining the highest standards of customer satisfaction in our fast-paced logistics environment. Key Responsibilities Freight Operations Management Oversee and coordinate land freight operations from origin to destination Manage consolidation shipments to optimize cargo efficiency and reduce costs Monitor shipment tracking and ensure timely delivery of goods Coordinate with warehouse teams for cargo handling and storage Implement operational procedures to maintain service quality standards Consolidation Services & Documentation Plan and execute consolidation strategies for multiple shipments Prepare and process all required shipping documentation accurately Ensure compliance with local and international transportation regulations Maintain detailed records of all freight movements and customer transactions Handle customs clearance documentation and coordinate with relevant authorities Customer Service Excellence Respond to customer inquiries promptly and professionally across multiple channels Provide real-time updates on shipment status and delivery schedules Resolve customer concerns and operational issues efficiently Build and maintain strong, long-term client relationships Proactively communicate potential delays or service disruptions Vendor & Supplier Coordination Manage relationships with transportation partners and subcontractors Negotiate rates and service agreements with freight carriers Monitor vendor performance and ensure service level compliance Coordinate with local and regional transportation providers Operational Efficiency & Continuous Improvement Identify opportunities for process optimization and cost reduction Implement best practices to enhance operational workflow Monitor key performance indicators and operational metrics Contribute to the development of standard operating procedures Requirements Education & Experience Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field Minimum 2 years of hands-on experience in land freight operations within the UAE Proven expertise in consolidation services and door-to-door delivery operations Demonstrated experience in customer service within the logistics industry Technical Skills Strong knowledge of UAE and international logistics regulations Proficiency in logistics management software and tracking systems Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint) Familiarity with customs clearance procedures and documentation Understanding of freight costing and pricing structures Core Competencies Excellent organizational and multitasking abilities Strong analytical and problem-solving skills Outstanding verbal and written communication skills in English Ability to work effectively under pressure and meet tight deadlines Detail-oriented approach with high accuracy in documentation Collaborative team player with independent work capabilities Customer-focused mindset with conflict resolution skills Benefits Competitive salary package commensurate with experience Full-time permanent employment with job security Opportunity to work with a leading logistics company in Dubai Professional development and career advancement opportunities Dynamic work environment in the growing UAE logistics sector This is an excellent opportunity for a logistics professional to advance their career while contributing to the success of our expanding operations in one of the region's most vibrant logistics hubs.
MAERSK
About the Role Join Maersk, a global leader in integrated logistics with over a century of industry pioneering excellence. As a Talent Acquisition Specialist, you will play a crucial role in building our diverse workforce of over 100,000 employees across 130 countries. This position offers an exciting career opportunity in an international, challenging business environment known for its diversity and high-paced atmosphere. You will focus on creating valuable relationships with current and potential candidates while working with highly professional teams in an environment where you will be valued, recognized, and well rewarded. Key Responsibilities Workforce Staffing & Recruiting: Manage the complete recruitment lifecycle including employer branding, talent sourcing, job advertising and posting, applicant evaluation and screening, interviewing and assessment, offer and contract generation, and executive search initiatives Candidate Experience Enhancement: Take responsibility for improving candidate experience throughout the recruitment process and creating positive onboarding impressions for new hires Strategic Workforce Planning: Collaborate with business leaders on their manpower requirements and analyze needs against overall business strategies and organizational structure Employer Branding: Design and implement employer branding strategies and programs for targeted talent niches, building relationships with external parties and sponsoring job campaigns to develop a steady talent pipeline Talent Market Intelligence: Establish talent market expertise including comprehensive understanding of industry trends, competitor analysis, and labor market insights Recruitment Program Management: Lead multiple recruitment projects including management trainee programs, internship initiatives for both local and international students Stakeholder Management: Provide expert consultation on talent landscape, labor insights, and talent conversion strategies to internal stakeholders Process Optimization: Continuously improve recruitment processes and methodologies to ensure efficiency and effectiveness Network Development: Build and maintain strong relationships with labor agencies, universities, and other talent sources Data Analysis: Analyze recruitment metrics and provide insights to support strategic decision-making Requirements Experience: Minimum 3 years of extensive experience in recruitment within logistics, manufacturing, and retail industries Market Knowledge: Deep understanding of the local market dynamics and talent landscape Industry Network: Preferably established network within the logistics industry Program Management: Proven experience managing multiple recruitment projects simultaneously, including management trainee and internship programs Technical Skills: Experience with Workday or related people management software systems is essential Agency Relations: Must have established recruitment network with labor agencies Leadership Qualities: Independent decision-making capabilities with strong leadership presence Communication Skills: Excellent negotiation and interpersonal skills to effectively manage diverse stakeholders Strategic Thinking: People management skills, problem-solving abilities, and capability to work at both tactical and strategic levels with strong analytical skills Language Proficiency: Workable English as the primary working language Technical Competency: Strong numeracy and computer literacy skills including proficiency in Excel, Word, and other business applications Educational Background: Bachelor's degree in Human Resources, Business Administration, or related field preferred What We Offer This role provides an exceptional opportunity to work with amazing and diverse colleagues who share a deep commitment to living our values and going all the way for our customers, society, and each other. You will be part of an organization that is redefining the boundaries of possibility in global logistics, continuously setting new standards for efficiency, sustainability, and excellence. Career progression within this role reflects the acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. As a specialist at this level, you will have in-depth knowledge and experience in the functional area, routinely applying subject matter expertise to solve complex business issues while operating within established practices and well-defined policies. Maersk is committed to a diverse and inclusive workplace, embracing different styles of thinking. We are an equal opportunities employer and welcome applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
Advisory Group株式会社
About the Role Join a leading global Tier-1 automotive parts company as a Supply Chain Management Staff member at our Tokyo location. As a Supply Chain Specialist based in our Shiba office, you will play a critical role in maintaining optimized inventory levels aligned with company targets, KPIs, and customer forecasts. Reporting directly to the Supply Chain Manager, you will manage procurement from internal vendors via SAP and conduct comprehensive demand planning to ensure seamless operational flow throughout our automotive supply chain operations. Key Responsibilities Inventory & Demand Planning Manage and optimize inventory levels based on actual customer orders and demand forecasts Analyze forecast changes and inventory variances to align with sales targets and business objectives Develop and maintain inventory control strategies to minimize carrying costs while ensuring product availability Monitor stock levels across multiple product lines and coordinate replenishment activities Conduct regular inventory analysis and reporting to identify trends and improvement opportunities Production Coordination & Procurement Management Manage prototype development and serial production processes in collaboration with the sales team Handle purchase orders, quotations, and design change arrangements with internal and external suppliers Coordinate with manufacturing teams to ensure production schedules align with customer delivery requirements Manage supplier relationships and performance monitoring to maintain quality and delivery standards Oversee the procurement process using SAP system for accurate order processing and tracking Reporting & Performance Monitoring Monitor shipping, receiving, and order fulfillment activities to ensure on-time delivery performance Generate comprehensive reports and maintain accurate records to support timely customer service Track key performance indicators related to supply chain efficiency and customer satisfaction Prepare regular status updates for management regarding inventory levels, delivery performance, and potential risks Maintain detailed documentation of supply chain processes and procedures Process Improvement & Strategic Collaboration Continuously optimize and improve order and inventory management processes Collaborate closely with key accounts to understand their evolving requirements and forecasts Identify opportunities for cost reduction and efficiency improvements throughout the supply chain Participate in cross-functional projects aimed at enhancing overall operational performance Support implementation of new technologies and process improvements Why This Role? Operational Excellence Take ownership of the end-to-end supply chain process within a specialized, high-performing automotive team. You'll have the opportunity to directly impact customer satisfaction and business performance through your expertise in inventory management and demand planning. Global Collaboration Work closely with international stakeholders and internal vendors using global ERP standards. This role offers exposure to diverse markets and the chance to develop your skills in a truly international business environment. Professional Development Join a dynamic team where you can expand your expertise in automotive supply chain management while working with cutting-edge technology and industry best practices. Requirements Experience & Background Minimum 3+ years of supply chain management experience, preferably within the automotive industry Proven track record in inventory management, demand planning, or procurement operations Experience working in fast-paced manufacturing or automotive parts environment Understanding of automotive industry standards and quality requirements Technical Skills Proficiency in SAP system operations (mandatory requirement) Advanced Microsoft Excel skills for complex data analysis and reporting Experience with ERP systems and supply chain management software Strong analytical abilities with attention to detail and accuracy Knowledge of inventory management principles and forecasting methodologies Language Requirements Fluent Japanese language skills for daily business communication Business-level English proficiency for international collaboration Ability to communicate effectively with diverse stakeholders across different cultures Personal Attributes Proactive and strategic thinking approach to problem-solving Strong service-oriented mindset with focus on customer satisfaction Excellent interpersonal and communication skills Ability to work effectively both independently and as part of a team Adaptability and flexibility in a dynamic business environment Education & Legal Requirements High school diploma or equivalent education level Valid work authorization for Japan Mid-level professional experience preferred Company Information This position is with a global automotive parts company operating as a Tier-1 supplier in the international automotive market. The company maintains high standards of quality and innovation while serving major automotive manufacturers worldwide. Join a diverse, international team committed to excellence in automotive supply chain management.