Aon
IPS / Client Consultant (Expat COE) - Regional Health About Aon Aon is in the business of better decisions. We shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like This role is responsible for client management and delivery of advice to clients of the International People Solutions team in APAC. The successful candidate will: Client Management and Advice Delivery Manage a portfolio of clients within the specialism of international people solutions, working within the regional Health Solutions team Ensure quality and consistency of client advice and take responsibility for accuracy and timeliness of client deliverables Follow and enhance quality and consistency of expat broking and renewal processes Provide thought leadership and market commentary on industry issues and trends Assist with design and support execution of sales campaigns Provide oversight and support to country broking teams in responding to tenders and renewals as required Generating Profitable Revenue Support the IPS business unit head and local H&B leaders and sales teams in winning expat opportunities Support responses to tenders and develop quality presentations as needed, working with relevant country and regional expertise Support regional cross-selling and up-selling activities in the large market, regional and global segments Provide accurate pipeline reporting updates and ensure Aon Connect SFDC usage and compliance with marketing and branding standards Additional Responsibilities Perform other duties and tasks as reasonably assigned by managers and members of the regional leadership team Contribute to Health Solution APAC and Global Benefits APAC initiatives as required Engage with all internal country and regional teams to bring the best out of Aon to the client, particularly by working closely with Global Benefits APAC and H&B Asia teams Maintain continual professional development standards through Aon University and industry-driven licensing or educational requirements Demonstrate ongoing adherence with the Aon Leadership Model (ALM) behaviors Skills and Experience That Will Lead to Success Degree in any relevant discipline At least 5 years relevant industry experience, including regional benefits and/or employee insurance consulting experience (including international health insurance) Effective communication skills to liaise with senior management and multi-cultural stakeholders Multi-country expertise of local market statutory, market practice, and best practice conditions Strong stakeholder and project management skills to support cross-border projects Proficiency in Microsoft Office applications How We Support Our Colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. All colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. At Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to fostering an inclusive workplace and will work with candidates who require accommodations during the application or interview process to ensure a fair and equitable experience.
Crawford & Company
Workers Compensation Consultant Location: Canada (Flexible: In-office, Hybrid, or Remote) About the Role We are seeking a skilled Workers Compensation Consultant to join our team. This position offers the flexibility of in-office, hybrid, or remote working arrangements to accommodate your preferred work style. Key Responsibilities • Manage end-to-end workers' compensation claims across multiple provinces • File new claims within required provincial deadlines and maintain compliance with applicable legislation • Review and assess entitlement decisions; challenge or appeal determinations when appropriate to protect employer interests • Collaborate with injured employees, employers, and case managers to develop safe and effective return-to-work and modified duty programs • Monitor case progress and maintain detailed documentation to ensure timely resolution • Provide strategic advice to employers on premium reduction strategies and claims cost control • Build strong relationships with workers' compensation boards, medical providers, and internal partners to facilitate fair and efficient outcomes Requirements • Post-secondary education in Insurance, Human Resources, or Occupational Health & Safety (or equivalent experience) • 2+ years of experience managing or adjudicating workers' compensation claims (multi-province experience preferred) • Strong knowledge of WSIB, WCB, and CNESST processes and legislation • Excellent communication, negotiation, and analytical skills • Proven ability to manage deadlines and prioritize in a fast-paced environment • Proficiency with Microsoft Office Suite and claims management systems Why Crawford? Because a claim is more than a number — it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. What We Offer Our comprehensive total compensation plans provide far more than just a great salary: • Pay and incentive plans that recognize performance excellence • Benefit programs that empower financial, physical, and mental wellness • Training programs that promote continuous learning and career progression while enhancing job performance • Sustainability programs that give back to the communities in which we live and work • A culture of respect, collaboration, entrepreneurial spirit and inclusion
Manulife
Adjustment Adjudicator Remote - Canada Salary Range: $38,175 - $63,625 CAD The Adjustment Adjudicator plays a critical role in ensuring the timely and accurate processing of Health & Dental claim adjustments, while supporting complex escalations that directly impact customer outcomes. By resolving issues efficiently and improving the accuracy of claim decisions, this role actively supports Manulife's purpose to Make Decisions Easier and Lives Better. In this role, you will develop deep expertise in claims systems and adjudication practices, while collaborating closely with cross-functional partners across the Canadian Division and global operations. This opportunity offers meaningful exposure to complex claim scenarios, continuous learning, and the ability to make a tangible impact on the customer experience. Position Responsibilities: • Process Health & Dental adjustments, including stop payments, cheque reissues, system updates, exceptions, and retroactive claim reviews • Investigate claim issues from internal partners and resolve escalations with strong customer focus and urgency • Prepare clear, professional communications to plan members regarding claim outcomes or required information • Reconcile suspense account items and support SOX audit compliance • Complete manual history loads, out-of-country history processing, and unclaimed property investigations • Support process improvements, provide peer training, and collaborate across business units to meet service expectations Required Qualifications: • Minimum 3 years administrative or business operations experience • Strong working knowledge of Microsoft Office 365 • Superior understanding of claims payment systems and Health & Dental adjudication practices • Strong customer service focus with the ability to take initiative • Ability to work effectively both independently and within a team in a fast-paced environment • Strong interpersonal skills with the ability to collaborate at all levels across the Canadian Division and global teams Preferred Qualifications: • Excellent verbal and written communication skills (English and French) • Sound knowledge of medical and dental terminology, provincial legislation, and regulatory requirements • Experience working across multiple business units or functional areas • Demonstrated ability to manage multiple priorities while maintaining accuracy • Strong analytical, problem-solving, and decision-making skills • Highly organized, resilient, and adaptable in changing environments When you join our team: We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see. About Manulife Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. We are committed to creating an inclusive workplace that embraces diversity and provides equal opportunities for all employees. Benefits Package: We offer eligible employees a comprehensive benefits package including health, dental, mental health, vision, disability coverage, life insurance, retirement savings plans, paid time off, and various wellness programs. Employees also have opportunities to participate in incentive programs tied to business and individual performance. Equal Opportunity Employer Manulife is committed to fair recruitment and employment practices. We provide reasonable accommodations during the application process and administer all practices without discrimination based on any ground protected by applicable law.