SA Health
Customer Service Officer - ASO2 Central Adelaide Local Health Network Statewide – SA Pathology Position Details: Salary: ASO2 - $58,709.00 - $63,154.00 p.a. (pro-rata) + Superannuation & Salary Sacrifice Benefits Location: Adelaide CBD, SA 5000 Employment Type: Full Time, Part Time & Casual positions available Roster: 7 days a week on a rotating schedule Job Reference: 916953 About the Role This is a talent pool opportunity open for 12 months. Successful applicants will be placed in a pool from which appointments may be made as vacancies arise during this period. As a Customer Service Officer, you will serve as the first point of contact for clients, patients, and health professionals, delivering professional and welcoming service. Your responsibilities include providing friendly, efficient telephone result enquiry services and managing incoming calls to ensure prompt and accurate handling of all enquiries. You will also support operational needs by receiving and routing requests for courier pickups and deliveries. In this role, you will contribute to smooth service operations by assisting with general enquiries while maintaining warmth, respect, and professionalism in every interaction. Your dedication to excellent customer service will create positive experiences for callers while supporting the team in achieving efficient, high-quality outcomes. About You We seek a friendly and professional individual with genuine commitment to delivering excellent customer service. You will possess strong communication skills and thrive in busy environments, ensuring every interaction is handled with courtesy, efficiency, and care. Skills and Attributes: Excellent telephone manner and strong verbal communication Ability to manage workloads and priorities effectively Problem-solving capabilities Positive contribution to team environments Experience: Proven background delivering quality customer service in high-volume settings Experience using computer systems and recording data accurately Proficiency with Microsoft applications Knowledge: Understanding of customer service best practices, issues, and expectations Strong commitment to confidentiality and privacy Commitment: Dedication to service excellence Ability to work under limited supervision Proactive approach to client needs with professionalism and initiative About Us Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation serving health consumers and providing specialist clinical services throughout South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Join us in improving the health and well-being of South Australians across all age groups and throughout their healthcare journey. What We Offer Attractive salary packaging options Strong community-minded culture and values providing world-class care to South Australians Career development opportunities across the SA Health system at metropolitan and regional sites Diversity and Inclusion Statewide supports and fosters a culture where employees feel they belong and feel safe at work. We encourage all people to use their talents and be valued and rewarded for their contributions. Aboriginal and Torres Strait Islander applicants are encouraged to apply. Application Information Please refer to the role description for essential educational/vocational qualifications. Appointment is subject to satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description. SA Health Services implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy. Unsolicited applications from recruitment agencies or third parties will not be accepted. Application Closing Date: 11:55 pm Friday 9th October 2026
Innovation Beyond Imagination Research Solutions PVT. LTD.
Call Center Executive - International BPO Process Company: IBI Location: Ahmedabad Employment Type: Full-time, Permanent Experience Required: 1-2 years Salary: ₹22,000 - ₹30,000 per month About the Role IBI is seeking dynamic and energetic Call Center Executives to join our International Voice Process team. This is an excellent opportunity for professionals with strong communication skills who want to build a successful career in customer service and business process outsourcing. Key Responsibilities • Handle international inbound and outbound customer calls professionally • Assist customers with inquiries and provide accurate, timely information • Maintain exceptional call quality while adhering to company guidelines and protocols • Update and maintain customer information in CRM systems • Ensure consistently high levels of customer satisfaction and service excellence Requirements • Excellent English communication skills (verbal and written) • Advanced computer knowledge and proficiency • 1-2 years of relevant experience in call center or customer service roles • Strong problem-solving abilities and customer-focused mindset • Ability to work in a fast-paced international business environment What We Offer • Competitive salary with attractive performance-based incentives • 5-day working schedule for better work-life balance • Comprehensive paid training program • Excellent career growth and advancement opportunities • Paid sick time and time off benefits • In-person work environment with immediate joining opportunities Join IBI and take the next step in your customer service career with a company that values professional growth and excellence in international business operations.
Kip Happy Stays
People & Culture Advisor - Remote About Kip Happy Stays As the leading provider of pet care services across Australia, Kip Happy Stays sets the benchmark for excellence, ensuring every pet receives the ultimate in care and enrichment during their stay. Our head office support team is remote-first, and we welcome talent from anywhere within Australia. The Role The People & Culture Advisor plays a critical role supporting recruitment and the smooth running of day-to-day people operations across our sites. This position is ideal for someone who enjoys high-volume recruitment, practical HR administration, and being the first point of contact for managers and team members. You'll be integral in ensuring timely, accurate and effective people management across all sites. Key Responsibilities • Coordinate end-to-end recruitment, including job advertisements, screening, interviews, references and offers in partnership with managers • Manage recruitment communication and candidate correspondence • Facilitate comprehensive onboarding for new hires, ensuring smooth integration into teams, systems and the business • Manage and respond to HR inquiries through various channels, supporting employees and managers professionally and promptly • Maintain HRIS systems and assist with documentation including contracts, policies, and employee records • Provide foundational HR advice on probation, leave, workers compensation and conduct matters • Coordinate HR activities and calendar management for efficient operations • Prepare standard HR documents and correspondence • Support payroll team to deliver accurate fortnightly pay runs • Support implementation and communication of company policies and procedures • Escalate complex or sensitive matters appropriately • Contribute to HR projects and continuous improvement initiatives • Develop HR reports and correspondence as required • Embody Kip Happy Stays values of Fun, Compassion, Honesty, Expertise and Achievement Experience & Skills Required • Qualification in HR, business or related field, or strong relevant practical experience • Proven experience in recruitment or high-volume hiring environments • Solid understanding of core HR processes and employee lifecycle administration • Strong written and verbal communication skills • Proficiency with Google Workspace and HR systems • Highly organized, proactive and comfortable working autonomously • Professional approach with strong work ethic • Ability to build trust easily with managers and frontline teams • Genuine interest in pet care and animal welfare • Exposure to performance management or disciplinary processes (beneficial but not essential) Application Process Please include a cover letter outlining why you're the best fit for this role. Even if you don't meet all requirements, we'd love to understand how your current skills can transfer to this position. Shortlisted candidates will complete a brief one-way video interview as the first stage of our recruitment process. Successful candidates will be required to complete a National Criminal History Check at company expense as part of pre-employment screening.