Manulife
Customer Service Representative - Employee Benefits The Opportunity Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you. The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Customer Service Representatives with the resources to solve critical problems for the future of our business, which is why we need you. Position Responsibilities: • Handle enquiries and requests for employee benefits related products (including but not limited to MPF and Group Life and Health) arising from distributors or customers • Handle and resolve customer queries and requests via phone • Ensure accuracy and compliance of all requests to be completed with good quality standards • Support ad-hoc tasks to achieve desired results of business needs Required Qualifications: • Prior experience in customer service or call/service centre is a plus, but not required - we will provide training and support to help you succeed • Preferably worked previously in a call centre/service centre environment • Excellent telephone manner with good interpersonal skills • Mature and pleasant personality • Self-motivated and able to work independently • Excellent service attitude and able to follow through on commitments to customers • Adherence to quality standards • Good communication skills in Chinese, both written and spoken When you join our team: We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. Equal Opportunity Employment At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. Working Arrangement: In Office
SA Health
Customer Service Representative - SA Ambulance Service Job Reference: 910917 Work Type: Full Time Location: Adelaide CBD Categories: Administration, Business and Management, Customer Service, Call Centre Total Indicative Remuneration Package: ASO2 / $66,905 - $71,970 per annum Contract Type: Full Time / Term Contracts (Up to 24 Months) Location Code: 5063 / EASTWOOD About SA Ambulance Service SA Ambulance Service (SAAS) is South Australia's premier provider of emergency ambulance transport, clinical care, and patient transport services. We are dedicated to ensuring South Australians have access to exceptional emergency medical care, non-emergency transport, and rescue and retrieval services. Our Vision: An innovative, patient-focused, technology-enabled, evidence-driven emergency response and healthcare ambulance service, achieved by exceptional people. Our Mission: Providing emergency response and healthcare ambulance services within South Australia, designed and developed around patient and community needs, enabling timely and equitable access to the most appropriate point of care. Our Purpose: To ensure South Australia thrives by enabling access to emergency and non-emergency ambulance healthcare and alternative patient pathways while contributing to our state's emergency preparedness and health response capability. Our Values: Patient Focused: Prioritizing safe, quality patient care in everything we do Teamwork: Collaborating across SAAS, our health system, partners, and community Integrity and Honesty: Upholding organizational and community standards Respect and Courtesy: Maintaining respectful interactions with patients, colleagues, and stakeholders Community Collaboration: Valuing our community role and the communities we serve Change Ready: Adapting to evolving community needs Authentic Leadership: Supporting leadership development at every level The Opportunity Join our dynamic Customer Service Centre team as an energetic, friendly, and motivated Customer Service Representative. You'll serve as the first point of contact for our customers, handling phone and online enquiries about Ambulance Cover, services, and invoices. Based at our modern Eastwood office on Greenhill Road, you'll work within a fast-paced, supportive team environment. What We Offer Collaborative, forward-thinking workplace with a culture of inclusion and diversity Meaningful work contributing to South Australian community well-being Comprehensive staff and wellness support programs Key Responsibilities Deliver exceptional customer service by responding to calls within departmental timeframes, maintaining 75-80% availability, and resolving customer concerns promptly and professionally Provide accurate information about SAAS ambulance products and services through phone, email, and face-to-face interactions with internal and external customers Process payments, memberships, and transport accounts accurately while promoting SAAS Ambulance Cover products and ensuring compliance with terms and conditions Manage complaints and feedback by recording issues on the SAAS Safety Learning System and ensuring efficient follow-up Maintain accurate data entry and administration including processing correspondence, invoicing, credit notes, and following records management procedures Contribute to team performance objectives through active participation in meetings, coaching sessions, team rotations, and maintaining professional working relationships Application Information Aboriginal and Torres Strait Islander applicants are encouraged to apply The South Australian public sector promotes diversity and flexible working arrangements, including part-time options Appointment subject to satisfactory Criminal History Check and relevant screening Immunization screening required in accordance with SA Health vaccination policy Applications Close: Monday 21 September 2026 @ 11:55pm
Single Origin
Barista Position Location: Isa Town, Kingdom of Bahrain About Us: Single Origin is an artisan bakery and café passionate about delivering fresh, handcrafted baked goods and specialty coffee experiences. We value quality, creativity, and heartfelt service in everything we do, creating a welcoming space for our customers to gather and enjoy. Position Overview: We are seeking a skilled, enthusiastic, and customer-focused Barista to join our team. The ideal candidate will have a passion for coffee and hospitality, ensuring every cup and customer interaction reflects our commitment to quality and warmth. Key Responsibilities: • Prepare and serve a variety of specialty coffee and café beverages to company standards • Provide excellent, friendly, and efficient customer service at all times • Maintain comprehensive knowledge of our menu, including coffee origins, brewing methods, and food pairings • Operate and maintain espresso machines, grinders, and brewing equipment properly and safely • Assist in maintaining cleanliness and organization of the coffee bar and customer seating areas • Monitor stock levels of coffee, milk, and supplies; communicate restocking needs • Participate in ongoing training and development to maintain product knowledge and service skills • Support promotional activities, seasonal menu launches, and café events as needed Requirements: • Proven experience as a Barista or in a customer-facing café environment • Strong knowledge of coffee preparation methods and café operations • Excellent communication, interpersonal, and teamwork skills • High attention to detail and commitment to quality • Ability to work efficiently in a fast-paced, high-pressure setting • Positive attitude, reliability, and a genuine love for hospitality Preferred Qualifications: • Bahraini National, registered in MLSD or qualified to register • Diploma or relevant hospitality training is an advantage • Prior experience in artisan cafés or specialty coffee shops is a plus What We Offer: • Competitive salary and service tips • Staff discounts on bakery and café products • Training and development opportunities in specialty coffee • Supportive and dynamic working environment Front of House Team Member Location: Isa Town, Kingdom of Bahrain About Us: Single Origin is an artisan bakery and café passionate about delivering fresh, handcrafted baked goods and specialty coffee experiences. We pride ourselves on creating a warm, welcoming space where customers feel at home. Position Overview: We are seeking friendly, attentive, and service-driven Front of House Team Members to join our growing team. You will be responsible for creating positive guest experiences, ensuring smooth café operations, and upholding the highest service standards. Key Responsibilities: • Greet and welcome customers warmly upon arrival • Take customer orders accurately and efficiently using the POS system • Serve food and specialty coffee beverages promptly, ensuring presentation and quality standards • Provide product knowledge and recommendations to guests • Maintain cleanliness and organization of the dining and service areas • Handle cash, card payments, and till operations accurately • Support back-of-house team during peak times or as needed • Assist with opening and closing duties, including stock checks and cleaning tasks • Participate in café events, seasonal promotions, and product launches Requirements: • Previous experience in a customer service or hospitality role • Latte art skills and coffee knowledge required • Strong interpersonal and communication skills • Friendly, professional, and positive demeanor • Ability to multitask and remain calm under pressure • Team player with a flexible, proactive approach • Good command of English (Arabic is a plus) Preferred Qualifications: • Bahraini National, registered in MLSD or qualified to register, or transferable work visa for expats • High school diploma or hospitality training preferred • Experience in café, restaurant, or F&B service environments is an advantage What We Offer: • Competitive salary and service tips • Staff discounts on bakery and café products • Training and career growth opportunities • Positive, dynamic, and supportive work environment Job Type: Full-time
Digital Stack
Helpdesk Support Assistant Digital Stack is an all-in-one marketing and brand management platform for franchise and multi-location businesses. No other tool gives companies the same brand consistency, performance and control over the marketing of their network, domestically and internationally. We are seeking a Helpdesk Support Assistant to join our team in Australia and collaborate with our international teams. You'll work during business hours while providing support to some of our international clients. Hear from our team: "Working with a highly talented, motivated and down-to-earth team is what I love most about working for Digital Stack. Senior management are very active, will always listen to feedback, genuinely care about staff and the customer experience. It is unlike any other company I've worked for, and it's a privilege to be a part of Digital Stack during this exciting time of growth!" Liam, Product Support Manager What we're looking for: • Someone passionate about technical customer service support • Detail-oriented professional who enjoys keeping systems updated • Driven individual with a results-focused attitude • Team player who enjoys working closely with clients • Open-minded and collaborative, comfortable with remote work • Flexible with hours as business demands • Well-presented professional who shows initiative Key Responsibilities: • Work alongside our Product Support Manager • Support Brand Experience Managers with product inquiries • Undertake testing and analysis work, reporting findings to management Essential Requirements: • Experience with Jira and Jira Service Management • Current employment in a Software as a Service or similar product in a helpdesk role • Proven customer service experience, including handling challenging customer questions • Thorough understanding of social media platforms and trends • Open and positive personality Location & Eligibility: • Must be located in Melbourne • Australian citizenship required Application Requirements: Please submit your CV and cover letter outlining why you want to work for Digital Stack and showcasing your relevant experience.
Cogeco
Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description : The Retention Specialist position is an employee home-based role that provides excellent customer service with a focus on building loyalty and creating lasting value-based relationships. The Specialist handles inbound and outbound inquiries regarding customers requesting to downgrade or disconnect Cogeco services. The mandate is to maximize all retention and sales opportunities, resolve customer issues and ensure an optimal level of quality customer service in a timely and professional manner. The expectation of this position is that specialists are driven to achieve and exceed their targets. This role thrives on resilience and demonstrating strong negotiation skills in order to save customers from disconnecting Cogeco services. This is a province-wide (ON), remote / work-from-home (WFM) position. RESPONSIBILITIES: Responsible for handling customers’ requests to downgrade or disconnect Cogeco services for competitive reasons, perceived value or price, technical, customer service-related issues, and reasons deemed as uncontrollable, etc., using negotiation and sales skills. Works to effectively resolve customer issues, builds value in Cogeco’s products and services by communicating the advantages and benefits over the competition. In addition, responsible for handling all types of customer calls as required, resolving the reason for the call, and practicing the sales behaviours that are outlined in the training material. Responsible for calling various outbound customer lists to maximise retention and sales opportunities. Offers an outstanding service and customer focus that will incite customers to choose all Cogeco products and services by highlighting all the benefits and features to retain and acquire new customers. Answers customer inbound phone inquiries. Offers customized solutions and options while responding to questions or problems that are raised by the customer while meeting and/or exceeding departmental quality and KPI targets. Is attentive to existing and potential customer needs and offers customized solutions and options to retain and/or acquire every possible customer. Demonstrates integrity in all aspects of their dealings with customers and is proactive, sincere, and empathetic when responding to any questions or issues raised by the customer. Promotes and upsells products and services with each customer contact for new and existing customers, and processes the order. Frequently reviews and investigates Cogeco’s prime competitor’s information and offers via the internet, telephone calls, or retail visits in order to provide accurate information while communicating the advantages of Cogeco over the competition. Also escalates major market changes or offers to the Supervisor for evaluation. Highlights the features and benefits of all Cogeco products and services by confidently demonstrating retention and sales behaviours as trained Resolves billing inquiries and service discrepancies. Follows all billing procedures as outlined in training, including following the credit matrix when applying credits and debits on customer accounts only as necessary. Efficiently handles, troubleshoots, and resolves escalated customer inquiries for all systems. Offers customized solutions and options while responding to questions and problems. while demonstrating soft skills. Assists with other departmental requests as required and performs special projects as assigned. As part of their work, employees must take all necessary measures to ensure their own health and safety, and that of their co-workers. They must use available personal protective equipment at all times and comply with all Health & Safety instructions, guidelines, policies, and procedures issued by the Company. To support Cogeco’s ultimate goal of providing excellent service to current and potential customers, the incumbent must be constantly attentive and responsive to both external and internal customers’ needs and assist in the resolution of any issues or concerns in a timely and professional manner while ensuring that the solution meets the customer’s needs. ACADEMIC TRAINING: High School Diploma required. Post-secondary education preferred. WORK EXPERIENCE: Minimum 1 year of experience preferred. Minimum 1-2 years of previous experience in a call center environment preferred. Proven customer service skills, superior first call resolution skills. Performance at a high standard and consistently meets all KPI expectations. SPECIFIC COMPETENCIES: Strong communication skills (written and verbal). Prior retention, sales, and telemarketing experience coupled with strong negotiation skills, is preferred. Detail-oriented with the ability to analyze and troubleshoot customer issues. Self-motivated with the ability to take initiative and resolve problems independently. Monitors own quality of work. Demonstrates professional interpersonal skills with a winning customer service attitude and presentation as per our departmental dress code policy and guidelines Open to change with a learning attitude towards work and to contribute to teams. Experience in Google Suite applications is an asset. Must have previous experience working with PCs and demonstrated navigation abilities within a Windows environment. Data entry experience is an asset. A general understanding of broadband, telecom, cable, and internet industries is an asset. Flexibility is required with respect to hours of work as business needs change Flexibility is required with respect to hours of work as the incumbent may be required to work rotating shifts in a 24/7 environment, including days, evenings, weekends, and general holidays. Hours of work are subject to change as business needs evolve. You’ll benefit from: Flexibility: Yes, we think that what you do matters. At work and at home. Fun: we laugh a lot, it makes every day brighter. Discounted services: We provide amazing services to our clients, and you’ll get them at home, because you deserve them. Rewarding Pay: Let’s be honest, everybody likes to make a good salary. We offer attractive compensation packages, and it come with a great culture. Benefits: We’ve got you covered. Career Evolution: Join us, and we will give you the tools to achieve your career goals! Technology: you have a passion for technology? Excellent, we do too. Here, you will manage, influence, play, create, fix, and shape the industry. Location : Burlington, ON Company : Cogeco Connexion Inc At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging. By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers. If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at
RjR Innovations
ITSM Support Analyst We are seeking an ITSM Support Analyst to join our Services Department in Ottawa, reporting to the Support Manager. This role offers excellent growth potential with opportunities for promotion within the Services Department. We're looking for an efficient, customer service-focused professional who is detail-oriented and enthusiastic about delivering exceptional support. The ideal candidate will be a collaborative team player with a proactive "pitch in" attitude. Key Responsibilities: • Provide first and second level support to end users through our external Service Desk application • Document all calls and emails in the Service Desk system, including initial troubleshooting and information gathering • Monitor Service Desk queues to ensure timely ticket processing, including first client contact and ticket closure • Collaborate with team members to resolve incident tickets efficiently • Manage Service Desk voicemails and emails • Provide internal IT support for company issues • Route tickets to appropriate service levels when first-level resolution isn't achievable • Participate in after-hours on-call support as needed Requirements: • Post-secondary diploma/certificate or equivalent experience • Excellent IT troubleshooting abilities • Strong verbal and written communication skills in both official languages • Outstanding interpersonal and customer service skills • Ability to build positive relationships with staff and clients at all levels • Capacity to work under pressure and handle multiple tasks simultaneously • Exceptional organizational skills and attention to detail • Professional demeanor and presentation • IT Support experience (1+ years preferred) • Previous professional services environment experience is an asset Position Details: • Full-time role with partial remote work options • Salary range: $40,000 - $60,000 annually • Immediate start preferred
HRMS EXECUTIVE SEARCH LLP INDIA
Female Butler - Exclusive HNI Residence We are seeking a highly polished and experienced Female Butler for an exclusive High Net Worth Individual residence. The ideal candidate must have a strong background in luxury hospitality and possess exceptional service etiquette. Key Requirements: Female candidate only Age below 37 years Minimum 3-4 years of experience in luxury hospitality (5-star hotels, luxury estates, or private residences) International exposure is a strong advantage Excellent grooming and presentation Strong communication skills High level of discretion, confidentiality, and professionalism Role Responsibilities: Deliver personalized, high-end service to the principal Manage wardrobe care, packing/unpacking, and personal arrangements Coordinate with household staff to ensure seamless daily operations Oversee guest hospitality and fine dining service Maintain premium service standards at all times Position Details: Employment Type: Full-time Compensation: ₹50,000 - ₹80,000 per month Work Location: On-site This is an exceptional opportunity for a dedicated professional to work in an exclusive environment while delivering world-class service standards.
Home Biz Real Estate LLC
Live-In Nanny (Full-Time) Employer: Expat Family Job Summary: We are an expat family seeking a reliable and mature nanny to support our household. Our children are teenagers, so the role focuses on supervision, guidance, and household support rather than childcare for young children. Key Responsibilities: Supervise and support teenagers with daily routines Maintain a safe, respectful, and structured home environment Handle household duties related to the children Occasional meal preparation and school-related coordination Accompany or assist with errands and activities as needed Requirements: Previous experience as a nanny or family helper Responsible, patient, and well-organized personality Strong communication skills (English proficiency required) Flexible and trustworthy approach GCC experience preferred Location: Dubai Compensation: Competitive salary starting from AED 2,500 per month, based on experience Employment Type: Full-time Interested candidates should submit their CV along with a brief profile and references.
MAERSK
Air Customer Experience Consultant - Johannesburg, South Africa Join a value-driven, commercially oriented international environment where we enable global trade every day. We are seeking an Air Customer Experience (CX) Consultant to deliver exceptional customer service and execute air operations with precision. About the Role The Air CX Consultant will execute air operations and customer service activities to deliver a consistent, seamless customer experience while managing all aspects of import and export file operations. What We Offer At Maersk, the world is your workplace. You'll work in a culturally diverse, stimulating environment surrounded by innovative ideas and collaborative approaches. We believe in individual performance within highly professional teams, supported by our distinctive values of teamwork, acceptance, respect, and dedication. We compete ethically in the marketplace, building credible partnerships through Constant Care and Humbleness. Our commitment to Uprightness means transparency and accountability guide everything we do, creating an inspiring and challenging workplace. We hire the best person for every role, regardless of gender, age, nationality, or religious belief. Key Responsibilities • Accept and track cargo pre-alerts, including data quality checks and overseas office communication • Arrange and monitor airline/customer cargo collections and deliveries • Handle and process air freight documentation including licenses, packing lists, and commercial invoices • Prepare and issue AWBs according to local practices and policies • Support customs clearance activities • Execute timely and accurate job costing and file closing per company guidelines • Manage customer invoicing with precision and timeliness • Handle operational finance activities including vendor invoice reconciliation and inter-company billing • Create and maintain customer-specific reports and trackers ensuring KPI compliance • Resolve customer enquiries and queries efficiently • Execute service delivery excellence • Develop and maintain strong customer and supplier relationships • Ensure adherence to company guidelines and operating procedures • Maintain compliance with aviation and AEO security requirements What We're Looking For Experience & Knowledge: • Minimum 5 years' experience in the air freight industry • Knowledge of the automotive industry (highly preferred) • Understanding of customs clearance processes Skills & Competencies: • Customer-centric mindset • Strong problem-solving and critical thinking abilities • Collaborative teamwork approach • Excellent interpersonal and communication skills Technical Requirements: • Intermediate Microsoft Office proficiency • Full competency with freight management systems (Cargowise, Kewill) for MAWB, HAWB, and air freight documentation • Working knowledge of customs systems for export clearances • Dangerous goods by air certification • Aviation security knowledge Our Commitment to You Maersk is committed to a diverse and inclusive workplace, embracing different thinking styles. We are an equal opportunities employer welcoming applicants regardless of race, color, gender, sex, age, religion, national origin, citizenship, marital status, sexual orientation, disability, medical condition, veteran status, gender identity, genetic information, or any other protected characteristic. We consider qualified applicants with criminal histories consistent with legal requirements and provide accommodations during the application process as needed.
BGIS
Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Position Summary The Bilingual Facility Services Specialist is accountable for day-to-day operations, vendor management and service management for assigned clients, as well as data verification, reporting and analysis. This role assists in the review, development and implementation of related processes and initiatives. Key Responsibilities Facility Management • Generate and dispatch service request work orders to vendors per established processes • Review priority work orders and ensure timely completion to meet KPI requirements • Monitor work order completion and ensure proper closeout or reassignment • Conduct inspections of vendor-completed work orders to verify accuracy and completeness • Generate reports on open work orders and track status with vendors • Update work order statuses following verification of completion • Respond to vendor and client inquiries regarding work order issues and status • Maintain system accuracy including addresses, contact information, and vendor/location data Finance • Review and resolve invoice referrals and escalations • Identify and correct invoicing errors • Review and approve billing for technical services • Process invoice approvals for payment through Oracle system • Address vendor inquiries related to invoicing matters Client & Service Management • Serve as primary point of contact between clients, vendors, and technicians • Handle communications via phone and email for work order follow-ups • Manage escalations and resolve service-related issues • Oversee emergency work orders from initiation to completion • Coordinate client approvals as needed • Monitor preventive maintenance work orders and vendor follow-up • Support quarterly business reviews and client reporting requirements Quality Compliance • Execute quality and compliance activities supporting contractual obligations • Interface with management to identify regulatory and compliance requirements • Assist in compliance process reviews and capability studies • Support development and implementation of compliance-related processes • Identify and communicate quality, compliance, and contractual issues • Ensure adherence to all company policies and procedures Required Qualifications • Bilingual proficiency in English and French (mandatory) • 3-5 years of relevant experience in Facility Management or Vendor Management • Strong organizational, project planning, and management capabilities • Excellent written and verbal communication skills • Technical writing abilities • Training and presentation skills • Strong analytical and problem-solving capabilities • Ability to develop, analyze, and understand complex processes • Sound judgment based on objective evidence • Capability to work independently with minimal supervision • Understanding of compliance requirements for relevant external organizations • Advanced proficiency in MS Excel, PowerPoint, Word, and Power BI Compensation & Benefits This is a regular, full-time position offering a competitive salary range of $63,397 - $79,246 annually. Starting salary will be determined based on the successful candidate's competencies, including experience, education, and performance related to this role. Equal Opportunity Employer BGIS is committed to equal opportunity employment and welcomes applications from all qualified candidates. We provide accommodation during the recruitment process upon request, ensuring accessibility needs are met in accordance with disability requirements. BGIS est un employeur qui respecte l'égalité des chances et nous vous invitons à postuler pour un poste chez nous ! Nous offrons des accommodements pendant le processus de recrutement sur demande, en tenant compte des besoins d'accessibilité liés au handicap.