MAERSK
About the Role Join Maersk as a Customer Service Specialist focused on special cargo operations, where you'll be the primary liaison between our organization and key customers throughout the complete shipment lifecycle. This role offers exciting career opportunities with international reach, allowing you to expand your expertise through our award-winning talent development initiatives in a values-led, diverse environment that prioritizes mutual respect and professional growth. Key Responsibilities Create and execute customer shipments according to implementation plans and customer requirements, ensuring compliance with Quality, Health, Safety, and Environmental (QHSE) standards and accurate reporting Develop comprehensive understanding of external factors impacting customers' supply chains, including their urgency requirements, service needs, operational drivers, and business objectives Align proactively with customer expectations from project inception and provide strategic solutions to meet their specialized cargo handling requirements Serve as the primary point of contact for assigned customers, ensuring seamless execution of end-to-end shipment lifecycle management, including coordination of inland delivery operations Collaborate closely with both customers and internal stakeholders to optimize logistics operations and maintain service excellence Monitor shipments proactively throughout transit and promptly notify customers of any deviations from transport plans, including presentation of potential solutions and alternative options Lead customer onboarding processes and cultivate strong, collaborative relationships with a commitment to exceeding expectations and delivering innovative solutions Coordinate with suppliers to prepare comprehensive transport plans that meet specific project cargo requirements Manage complex logistics scenarios involving oversized, heavy-lift, or specialized equipment transportation Maintain detailed documentation and reporting systems to ensure transparency and accountability throughout the shipping process Support continuous improvement initiatives to enhance operational efficiency and customer satisfaction Requirements Minimum 3+ years of experience in Customer Service within logistics companies, with at least 2 years specifically handling special cargo or project cargo operations Professional working proficiency in both English and Spanish languages University degree in International Trade, Logistics, Supply Chain Management, or related field Excellent stakeholder management and communication skills with ability to manage multiple customer relationships simultaneously Highly organized, proactive, and dynamic work approach with strong attention to detail Demonstrated prioritization capabilities with ability to manage competing deadlines and urgent requests Comprehensive understanding of local and international regulations governing special cargo transportation Strong execution mindset with proven track record of delivering results in fast-paced environments Solution-oriented and analytical thinking abilities to resolve complex logistics challenges Collaborative team player with ability to work effectively across departments and time zones Customer-focused orientation with commitment to service excellence Cost-conscious approach with experience in optimization and continuous improvement methodologies Experience with logistics software systems and transportation management platforms preferred What We Offer We provide an excellent compensation and benefits package for full-time employees, supported by talent policies recognized worldwide as among the best in the industry. Our commitment to ongoing personal and professional development ensures continuous investment in our people through comprehensive training and advancement opportunities. Join a genuinely diverse and talented team in an energizing, pioneering environment that maintains high motivation levels. We foster a culture of fairness, mutual respect, responsibility, and care for our business, customers, and each other, creating the right environment for exceptional professionals to thrive. Maersk is committed to a diverse and inclusive workplace, embracing different styles of thinking and welcoming applicants from all backgrounds. We are an equal opportunities employer and will consider all qualified candidates regardless of race, color, gender, age, religion, national origin, citizenship status, sexual orientation, disability, medical condition, veteran status, or any other characteristic protected by law.
MAERSK
About the Role As a Customer Experience Agent at Maersk, you will play a vital part in our success by owning and managing the complete customer experience throughout the logistics lifecycle. You will serve as the primary point of contact for key customers, ensuring smooth execution of end-to-end shipment processes while maintaining compliance with company procedures and customer agreements. This role requires you to own all customer issues and facilitate their timely and effective resolution by engaging relevant internal stakeholders to achieve best-in-class customer service. You will work closely with customers as well as internal and external stakeholders, maintaining focus on voice of customer, process efficiency, and business growth. This position offers an exciting career opportunity in an international, challenging business environment known for diversity and operating at a high pace. Key Responsibilities Customer Relationship Management: Actively build strong relationships with customers and gain deep understanding of their business, service needs, drivers, and desires Serve as primary point of contact for assigned customer accounts Manage customer onboarding and relationship development processes Proactively follow up and keep customers informed of any issues or changes to their shipments Operational Excellence: Manage end-to-end shipment processes in compliance with company procedures and customer agreements Ensure smooth execution of complete logistics lifecycle from booking to delivery Handle exception management and provide timely resolutions to operational challenges Monitor and achieve key performance indicators (KPIs) consistently Focus on high-quality data management to maintain standards across all assignments Customer Service Delivery: Respond to all customer inquiries in a timely and accurate manner Take ownership of customer issues and resolve them with urgency and responsibility Deliver best-in-class customer service experience across all touchpoints Handle contract and dispute management effectively Manage customer cases through comprehensive case management processes Process Improvement: Regularly review and update Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) Look for improvements in ways of working to drive service delivery excellence Increase business efficiency through innovative problem-solving approaches Handle challenging situations with diplomacy and professionalism Requirements Experience & Background: Minimum 2 years of professional experience in Supply Chain Management (SCM) customer-facing roles Practical experience in Ocean Freight or Freight Forwarding operations Technical knowledge and hands-on experience in the logistics industry Demonstrated experience in stakeholder management and customer relationship building Technical Skills: Proficiency in automation tools, particularly Excel and PowerBI Strong analytical and data management capabilities Understanding of logistics processes and industry best practices Ability to work with various logistics management systems and platforms Language & Communication: Native Vietnamese proficiency required Fluent English language skills (written and verbal) Excellent verbal, written, and presentation communication skills Ability to communicate effectively with diverse stakeholders across different cultures Core Competencies: Customer Centricity: Ability to understand customers' situations, perceptions, and expectations while putting customer needs at the core of all decisions Detail-Oriented Approach: Careful attention to daily operations with focus on accuracy and quality Problem-Solving: Strong analytical skills and ability to resolve complex logistics challenges Teamwork: Collaborative approach to working with others across business units to achieve results Positive Attitude: Proactive and solution-oriented mindset with professional demeanor About Maersk Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. We believe in the power of diversity, collaboration, and continuous learning, working hard to ensure that our organization reflects and understands the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics, harnessing cutting-edge technologies and unlocking opportunities on a global scale. What We Offer This position offers an exciting career opportunity where you will focus on creating valuable relationships with current and new customers while working with highly professional teams in an environment where you will be valued, recognized, and well rewarded. You will collaborate with amazing and diverse colleagues who share a deep sense of commitment to live our values and go all the way for our customers, society, and for each other. Maersk is committed to a diverse and inclusive workplace,
Atlas Copco Group
About the Role We are seeking a detail-oriented Order Processing & Sales Support Specialist to join our team in Wien, Austria. In this critical position, you will serve as the backbone of our sales operations, managing the complete order lifecycle from initial customer inquiry through final delivery. Working within the Atlas Copco Group as part of LEWA Austria GmbH, you will collaborate with international teams to ensure seamless processes and exceptional customer satisfaction across domestic and global markets. Key Responsibilities Order Management: Take full ownership of end-to-end order processing, ensuring accuracy and timeliness throughout the entire sales cycle Documentation & Communication: Prepare professional quotations, order confirmations, and invoices while maintaining clear communication with customers and internal stakeholders Procurement Operations: Handle comprehensive purchasing processes including supplier order management, goods receipt postings, and processing of incoming invoices within our ERP system Inventory Control: Manage inventory operations within the ERP system, including stock postings, real-time availability checks during order processing, and coordinating reordering activities with Product Management Sales Team Collaboration: Work closely with our international sales organization to support business development initiatives and customer relationship management Product Management Support: Provide operational assistance to the Product Manager, contributing to strategic planning and day-to-day business operations Customer Relations: Act as a primary point of contact between customers and manufacturers, facilitating smooth communication across both domestic and international markets Process Improvement: Identify opportunities to streamline operations and enhance customer experience through continuous process optimization Quality Assurance: Ensure all order-related activities meet company standards and customer requirements while maintaining compliance with relevant regulations Requirements Education: Completed commercial education through apprenticeship, business college (such as HAK), or equivalent qualification Experience: 2-3 years of proven experience in a similar order processing or sales support role Language Skills: Excellent command of both German and English, with strong written and verbal communication abilities Technical Proficiency: Confident user of MS Office suite; SAP experience is highly advantageous Work Style: Demonstrated proactive, structured, and independent working approach with strong attention to detail Customer Focus: Strong customer service orientation combined with a collaborative mindset and team-player attitude Problem-Solving: Ability to handle multiple priorities simultaneously while maintaining accuracy under pressure Adaptability: Flexibility to work with diverse international teams and adapt to changing business requirements We encourage applications from candidates who may not meet every single requirement, as we value diverse experiences and perspectives. What We Offer Meaningful Impact: A varied role with significant responsibilities and genuine opportunities to make a difference in our organization Career Development: Long-term position offering high level of autonomy, structured onboarding, and comprehensive training programs Company Culture: Positive, open work environment with flat hierarchies, supported by the stability and resources of an international group Work-Life Balance: Flexible working hours with flextime arrangements to support your personal and professional needs Location Benefits: Convenient office location in Wien with easy access via public transport Competitive Compensation: Market-competitive salary package based on qualifications and experience, following applicable collective agreements for the trade sector Growth Opportunities: Access to global network for knowledge sharing, long-term development focus, and encouragement to explore innovative ideas Professional Environment: Face-to-face collaboration with dynamic team members and supportive leadership that empowers employee growth Why Join Our Team Your career advancement depends on your skills, curiosity, and the collaborative relationships you build. As part of our global network, you will benefit from shared knowledge and continuous learning opportunities. We prioritize long-term professional development and encourage innovative thinking that drives our business forward. Innovation is integral to our approach—we continuously test, improve, and apply learnings to create meaningful solutions. You will have the opportunity to make a substantial impact through your insights and ownership of important work, supported by flexible working arrangements and empowering leadership. This on-site position in Wien, Austria offers the advantages of direct collaboration and team integration within our established office environment.
Australian National University
About the Role The Administration Officer position offers an exciting opportunity to support day-to-day operations within the prestigious ANU College of Arts and Social Sciences. Working in a dynamic and collaborative team environment, you will play a vital role in HR, finance, and student administration activities while contributing to the smooth delivery of services across one of Australia's leading academic institutions. This continuing or fixed-term full-time position is perfect for a proactive and highly organised professional who thrives in fast-paced academic environments and enjoys building meaningful connections with diverse stakeholders. You'll work closely with academic and professional staff, students, and central service areas, ensuring accurate record-keeping, responsive service delivery, and clear communication across all interactions. Key Responsibilities Student Administration Support: Manage coursework administration logistics, respond to student enquiries, and provide comprehensive administrative assistance throughout the academic lifecycle HR and Recruitment Activities: Assist with recruitment processes, support onboarding programs for new staff, and contribute to various human resources administrative functions Financial Administration: Handle day-to-day financial administration tasks, process transactions, and maintain accurate financial records in accordance with university policies Stakeholder Communication: Serve as a primary point of contact for students, staff, and visitors, providing professional and timely responses to enquiries across multiple channels Database and Records Management: Maintain accurate and up-to-date records across various administrative systems, ensuring data integrity and compliance with university standards Event and Program Support: Provide logistical coordination for college events, lectures, and academic programs, contributing to the college's vibrant calendar of activities Cross-functional Collaboration: Work collaboratively with academic staff, research teams, and administrative colleagues to support the college's research and educational objectives Process Improvement: Identify opportunities to enhance administrative processes and contribute to continuous improvement initiatives within the team Requirements Educational Background: Relevant tertiary qualifications in administration, business, or related field preferred, or equivalent professional experience Professional Experience: Demonstrated experience in office administration, customer service, HR, or finance roles, preferably within an educational or professional services environment Technical Proficiency: Strong computer skills including proficiency in Microsoft Office Suite, database management systems, and ability to quickly learn new digital platforms and administrative systems Communication Excellence: Exceptional written and verbal communication skills with the ability to interact professionally with diverse stakeholders including students, academic staff, and external partners Organisational Skills: Highly developed organisational abilities with proven capacity to manage competing priorities, meet deadlines, and maintain attention to detail in a fast-paced environment Interpersonal Abilities: Strong relationship-building skills with a genuine commitment to supporting academics and students, demonstrating cultural sensitivity and professional discretion Adaptability: Flexibility to adapt to changing priorities and requirements within the academic environment, with a solution-focused approach to challenges Work Authorization: Legal rights to live and work in Australia, with willingness to undergo background checks as part of the recruitment process About ANU College of Arts and Social Sciences The ANU College of Arts and Social Sciences (CASS) stands as one of six prestigious colleges within the Australian National University. Structured into two main research schools, the college offers comprehensive degree programs across more than 20 discipline areas while maintaining excellence in research spanning the creative arts, humanities, and social sciences. With a substantial international research presence, CASS serves as a major source of national policy advice and hosts an impressive roster of 57 members from the Australian Academy of the Humanities and the Academy of the Social Sciences of Australia. The college proudly supports 13 Australian Research Council Future Fellows and three ARC Laureates, demonstrating its commitment to cutting-edge research and academic excellence. As a vibrant hub of intellectual activity, the college hosts over 270 lectures, concerts, and exhibitions annually, with most events open to the public. The diverse community includes students, staff, and graduates from more than 60 nations, creating a rich multicultural environment that enhances campus life and academic discourse. Benefits and Culture This position offers competitive remuneration with superannuation benefits and the opportunity to work within Australia's leading university environment. You'll join a supportive team culture that values collaboration, professional development, and work-life balance while contributing to meaningful educational and research outcomes. The University actively encourages applications from Aboriginal and Torres Strait Islander people and is committed to diversity, inclusion, and equal employment opportunities for all backgrounds and identities.
Sky Ocean Shipping LLC
About the Role We are seeking a dedicated and experienced Senior Operations & Customer Service Executive to join our dynamic logistics team in Dubai. This position combines operational excellence in land freight management with exceptional customer service delivery, specifically focusing on consolidation door-to-door services throughout the UAE. The successful candidate will play a crucial role in ensuring seamless freight operations while maintaining the highest standards of customer satisfaction in our fast-paced logistics environment. Key Responsibilities Freight Operations Management Oversee and coordinate land freight operations from origin to destination Manage consolidation shipments to optimize cargo efficiency and reduce costs Monitor shipment tracking and ensure timely delivery of goods Coordinate with warehouse teams for cargo handling and storage Implement operational procedures to maintain service quality standards Consolidation Services & Documentation Plan and execute consolidation strategies for multiple shipments Prepare and process all required shipping documentation accurately Ensure compliance with local and international transportation regulations Maintain detailed records of all freight movements and customer transactions Handle customs clearance documentation and coordinate with relevant authorities Customer Service Excellence Respond to customer inquiries promptly and professionally across multiple channels Provide real-time updates on shipment status and delivery schedules Resolve customer concerns and operational issues efficiently Build and maintain strong, long-term client relationships Proactively communicate potential delays or service disruptions Vendor & Supplier Coordination Manage relationships with transportation partners and subcontractors Negotiate rates and service agreements with freight carriers Monitor vendor performance and ensure service level compliance Coordinate with local and regional transportation providers Operational Efficiency & Continuous Improvement Identify opportunities for process optimization and cost reduction Implement best practices to enhance operational workflow Monitor key performance indicators and operational metrics Contribute to the development of standard operating procedures Requirements Education & Experience Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field Minimum 2 years of hands-on experience in land freight operations within the UAE Proven expertise in consolidation services and door-to-door delivery operations Demonstrated experience in customer service within the logistics industry Technical Skills Strong knowledge of UAE and international logistics regulations Proficiency in logistics management software and tracking systems Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint) Familiarity with customs clearance procedures and documentation Understanding of freight costing and pricing structures Core Competencies Excellent organizational and multitasking abilities Strong analytical and problem-solving skills Outstanding verbal and written communication skills in English Ability to work effectively under pressure and meet tight deadlines Detail-oriented approach with high accuracy in documentation Collaborative team player with independent work capabilities Customer-focused mindset with conflict resolution skills Benefits Competitive salary package commensurate with experience Full-time permanent employment with job security Opportunity to work with a leading logistics company in Dubai Professional development and career advancement opportunities Dynamic work environment in the growing UAE logistics sector This is an excellent opportunity for a logistics professional to advance their career while contributing to the success of our expanding operations in one of the region's most vibrant logistics hubs.
Vestas
About the Role Join Vestas as a Capacity Planner for Service Operations NCE, where you'll play a pivotal role in transforming how we plan and deploy our technical workforce across the renewable energy sector. As the owner of the capacity planning domain, you'll ensure optimal allocation of internal and external technicians to execute turbine service activities efficiently and safely across multiple regions. This position offers the opportunity to directly impact operational performance while working at the forefront of sustainable energy solutions. Key Responsibilities Strategic Planning & Domain Leadership Own and manage the complete capacity planning domain, establishing direction, standards, and steering mechanisms across operational, tactical, and strategic levels Translate complex regional demand patterns into clear, aligned capacity strategies that drive proactive and data-driven decision making Develop and implement long-term workforce planning strategies to support business growth and operational excellence Resource Management & Optimization Manage cross-regional workforce balancing with full accountability, directing technician allocation and optimizing resource mix Coordinate deployment of both internal technicians and external contractor resources to meet service demands Monitor and analyze capacity utilization metrics to identify optimization opportunities and efficiency improvements Stakeholder Management & Reporting Provide leadership with consolidated capacity insights, presenting clear scenarios and strategic recommendations Act as the central point of truth for technician capacity insights across all stakeholder groups Build and maintain strong relationships with regional operations teams, HR, and senior management Process Improvement & Innovation Continuously improve planning processes and tools, steering enhancements that increase transparency, efficiency, and operational maturity Lead initiatives to modernize capacity planning methodologies and implement best practices Collaborate with IT and analytics teams to enhance planning tools and reporting capabilities Requirements Professional Experience Minimum 5 years of experience in capacity planning, operations planning, or related analytical roles Extensive background in leading and owning complex operational or analytical domains Demonstrated experience in complex, multi-variable demand planning within dynamic business environments Proven track record of managing resources across multiple regions or business units Technical Skills High level of data literacy with proficiency in planning tools and analytical software Strong quantitative analysis skills with ability to work with large datasets and complex forecasting models Experience with workforce planning systems and capacity management platforms Knowledge of operational metrics and KPI development Communication & Language Fluent English at professional level, both written and verbal Excellent presentation skills with ability to communicate complex data insights to diverse audiences Core Competencies Leadership & Collaboration Ability to build consensus and collaborate effectively across teams while representing your domain to senior stakeholders with professional credibility Demonstrated experience influencing decision-making at multiple organizational levels Strong project management skills with ability to lead cross-functional initiatives Adaptability & Problem-Solving Thrive in an international working environment and remain professional amid shifting priorities and tasks Systematic and analytical professional who approaches complex problems with initiative and precision Comfortable working in a fast-paced, evolving industry with changing business requirements Communication Excellence Effective communicator capable of engaging diverse stakeholders and building consensus across cultural and functional boundaries Ability to translate technical capacity concepts into business language for various audiences What We Offer Join an exciting role with exceptional opportunities for professional and personal development in an inspiring, international work environment within the renewable energy sector. At Vestas, we highly value initiative, accountability, and the right balance between creativity and quality in all solutions. You'll have excellent opportunities to build your career with us when demonstrating aspiration, capacity, and potential. Location Options This position is available in Malmö, Copenhagen, Aarhus, Hamburg, or Berlin, offering flexibility to work from major European hubs. About Vestas Vestas is the energy industry's global partner on sustainable energy solutions, specializing in designing, manufacturing, installing, and servicing wind turbines both onshore and offshore. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. As pioneers in the industry, we continuously aim to design new solutions and technologies to create a more sustainable future. With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination
Bechtel
About the Role Join Bechtel's transformative Cooperative Training Program as a Legal Trainee, supporting one of the most significant global infrastructure projects of our time - Expo 2030 Riyadh. Under the theme "Foresight for Tomorrow," this extraordinary event will welcome over 40 million visitors from October 2030 to March 2031, promoting sustainable development, innovation, and transformative thinking across a 6 km² masterplan. As a Legal Cooperative Trainee, you will gain invaluable hands-on experience within Bechtel's legal department while contributing to the infrastructure program that comprises early works, utilities, and publicly accessible spaces. This structured training opportunity provides exposure across various contract functions and legal verticals, offering a unique perspective on international project law and infrastructure development. About Bechtel Since 1898, Bechtel has helped customers complete more than 25,000 projects in 160 countries across all seven continents, creating jobs, growing economies, and improving global infrastructure resiliency. Differentiated by the quality of our people and relentless drive to deliver successful outcomes, we align our capabilities to customer objectives, serving Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals; and Manufacturing and Technology markets. Key Responsibilities Working under the supervision and guidance of experienced legal professionals, you will: Learn and apply various legal systems and procedures used across different business verticals Assist in preparing comprehensive weekly and monthly legal reports and maintaining legal databases Support contract review and analysis activities for infrastructure projects Conduct legal research and analysis on construction law, international contracts, and regulatory compliance matters Shadow experienced legal counsel and contract specialists to understand day-to-day legal operations Participate in training sessions and workshops focused on construction law, contract management, and dispute resolution Assist with document preparation, filing, and legal administrative tasks Contribute innovative ideas and solutions to ongoing legal challenges and projects Support legal risk assessment activities for project development phases Assist in coordinating with external legal counsel and regulatory authorities Help maintain legal compliance documentation and tracking systems Participate in legal team meetings and case discussions Requirements Education: Currently enrolled in final stages of Bachelor's degree program in Law at an accredited university Must qualify to undergo cooperative training as part of university curriculum requirements Minimum cumulative GPA of 2.5 out of 4.0 or 4.0 out of 5.0 Essential Skills: Excellent oral and written communication skills in English Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Strong foundation in legal principles and practices Exceptional attention to detail and accuracy in legal document handling Strong analytical and problem-solving capabilities Excellent time management and organizational abilities Ability to work effectively in diverse, multicultural team environments Adaptability and flexibility in fast-paced project environments Willingness to learn and embrace new challenges Professional attitude and ability to maintain composure under pressure Data entry and verification skills with working knowledge of legal software applications Benefits Bechtel offers a comprehensive benefits package designed to support our people in thriving while facing some of the world's toughest challenges. Our robust benefits program includes opportunities for career advancement, cultural enhancement programs, and time for personal recharge and development. As a global company, Bechtel celebrates a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity makes us more trusted partners, effective problem solvers, and innovators. We are committed to being a company where every colleague feels they belong - part of "One Team," respected and rewarded for their contributions, supported in pursuing their goals, and treated equitably. Equal Opportunity Bechtel is an Equal Opportunity Employer committed to workplace diversity and inclusion. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status, protected veteran status, genetic information, and any other characteristic protected by law.
Bechtel
About the Role Join one of the world's most remarkable infrastructure projects as a Senior Contracts Administrator at Jubail, Saudi Arabia. This extraordinary development represents the largest civil engineering project in modern times—a city literally built from the sand up. Since the mid-1970s, Bechtel has served as the Management Services Contractor for the Royal Commission, overseeing engineering, procurement, and construction management across Jubail and Ras-Al-Khair Industrial Cities. As part of our renewed 5-year contract, you'll play a crucial role in managing contracts for diverse projects including residential communities, iconic buildings and bridges, commercial developments, mosques, schools, hospitals, sports facilities, universities, utility infrastructure, roads and highways, and port expansions. Key Responsibilities Contract Development and Management: Develop and issue contracts and service agreements as assigned by the project leadership Prepare comprehensive bidders' lists and conduct pre-qualification processes when required Assemble detailed bid request packages and secure necessary approvals through established procedures Load and issue bid request packages into electronic RFP systems Coordinate bidder inquiries and provide clear, comprehensive responses Bid Evaluation and Award Process: Receive and evaluate bids with thorough commercial analysis Prepare detailed commercial bid summaries and recommendation letters Recommend contract awards and secure approvals in accordance with company procedures Prepare contract documents for execution and maintain comprehensive control and status reporting Stakeholder Management and Communication: Prepare and organize critical project meetings, including bid clarification and pre-award sessions Conduct meetings to ensure complete understanding between Bechtel, clients, and contractors on all contractual matters Prepare and distribute detailed meeting notes highlighting important statements, required actions, and schedules Coordinate with project teams to solve administrative challenges involving high-value commitments or complex technical specifications Leadership and Mentorship: Guide and mentor junior staff on project and government contracting processes Track progress of bid packages according to established schedules and duration requirements Support team development through knowledge sharing and best practice implementation Collaborate effectively within multinational teams and across various management levels Requirements Education and Experience: Bachelor's or Master's degree in engineering, business, or related field 13-15 years of proven experience in bid evaluation and contract award processes 5-7 years of experience managing purchase orders and lease agreements Previous experience on integrated projects with direct client interaction Contract administration and claims management experience Technical Expertise: Deep familiarity with various contract types including lump sum, unit price, and cost-plus arrangements Extensive knowledge of construction, design services, and operations & maintenance contract forms Proficiency in Microsoft Office suite and electronic procurement systems Understanding of government procurement law and procedures Essential Skills: Self-motivated with exceptional oral and written communication skills in English Arabic language capability preferred for enhanced stakeholder communication Strong schedule focus with ability to manage competing priorities effectively Adaptability to diverse cultural environments and international work settings Proven leadership abilities including personnel supervision, workload distribution, and performance evaluation Advanced presentation skills in both English and Arabic Excellent business writing capabilities with strong command of English language What We Offer Extraordinary Career Opportunities: Join a global leader that has completed more than 25,000 projects across 160 countries, creating lasting positive impact on communities worldwide. Bechtel offers robust benefits designed to help our people thrive while tackling some of the world's toughest engineering challenges. Professional Development: Comprehensive programs to advance your career in a dynamic, project-focused environment Opportunities to work on iconic infrastructure projects that shape the future Mentorship and leadership development initiatives Access to cutting-edge technologies and innovative engineering solutions Inclusive Culture: As a global company, Bechtel celebrates diversity across nationalities, cultures, ethnicities, and life experiences. Our commitment to inclusion makes us more effective problem solvers, trusted partners, and an attractive destination for top talent. We foster an environment where every colleague feels they belong as part of "One Team." International Experience: This role offers the unique opportunity to contribute to one of the most significant urban development projects in history, working alongside international experts while experiencing the rich culture of Saudi Arabia's Eastern Province. Bechtel is an Equal Opportunity Employer committed to providing consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age
Handelshøyskolen BI
About the Role BI Norwegian Business School invites applications for a Researcher position in the Operations Management Group at the Department of Accounting and Operations Management in Oslo. This is a full-time, one-year appointment with an immediate start date, offering an exceptional opportunity to contribute to groundbreaking research in sustainable logistics and carbon capture technology. The successful candidate will join the LogiCCS project, an ambitious interdisciplinary research initiative spanning 15 partners across Sweden, Norway, Denmark, and Latvia. This project focuses on developing knowledge to enhance efficient Carbon Capture, transportation and Storage (CCS) supply chains and operations throughout the region, with particular emphasis on sustainable and energy-efficient cross-border maritime infrastructure and logistics solutions. Key Responsibilities Project Management & Coordination Coordinate deliverables for assigned tasks and ensure timely completion of project milestones Organize meetings, facilitate collaboration among international partners, and maintain comprehensive project reporting Develop and execute activity plans to meet agreed project deliverables on schedule Manage stakeholder relationships across multiple countries and disciplines Research & Analysis Conduct quantitative research focused on model building and logistics network scenario identification Develop decision support models for optimal maritime infrastructure supporting CCS operations Analyze future logistics capacity requirements, including fleet size and mix optimization for CO2 transport Utilize optimization and simulation methods to create practical decision-making toolboxes Support methodology development and implementation across research teams Data Collection & Case Study Development Design and execute comprehensive data collection strategies Conduct interviews, observations, and workshops with industry stakeholders Establish realistic scenarios and model structures based on empirical evidence Collaborate with industrial partners to ensure research relevance and practical applicability Knowledge Dissemination Lead and contribute to academic research publications and peer-reviewed articles Prepare detailed project reports for various stakeholder audiences Develop teaching cases and other educational materials Present research findings to both academic and industry audiences Participate in conferences and knowledge-sharing events within the CCS community Collaborative Research Work closely with researchers from marine technology, ship design, geology, environmental science, and law Contribute to an integrated approach addressing multiple aspects of CCS value chains Support interdisciplinary team members on methodology and implementation challenges Foster international collaboration within the Nordic and Baltic Sea Region research network Requirements Educational Background PhD degree preferred in Industrial Engineering, Logistics, Operations Research/Management, Decision/Management Science, Data Science, Economics, Supply Chain Management, or equivalent relevant experience Strong academic foundation in quantitative methods and research methodologies Demonstrated understanding of supply chain and logistics principles Technical Skills Extensive experience with optimization and/or simulation tools Proficiency in decision support software development Strong quantitative analysis capabilities Experience with data collection and statistical analysis methods Familiarity with logistics network modeling and optimization techniques Language & Communication Excellent English skills, both written and oral communication Ability to present complex research findings to diverse audiences Strong academic writing and publication experience Personal Attributes Proven ability to collaborate effectively with researchers from different fields and career stages Demonstrated capacity to work independently on predefined tasks while contributing to team objectives Strong organizational skills and genuine interest in data-driven research approaches Positive attitude with ability to manage demanding workloads and tight deadlines Willingness to share knowledge and contribute to a collaborative research environment Adaptability to work in an international, multicultural research setting What We Offer Professional Development Opportunity to work at one of Scandinavia's leading business schools Access to cutting-edge research support and resources Connections to the broader CCS knowledge community and industry networks Supportive professional environment fostering academic growth Flexibility and extensive opportunities for international collaboration Benefits Package Membership in BI's comprehensive collective pension scheme Norwegian language courses for all international employees Competitive compensation package Professional development opportunities and conference attendance support Access to world-class research facilities and resources Application Requirements Candidates must submit applications electronically including: Cover letter with a short project proposal (maximum 1 page) reflecting research interests Comprehensive CV and publication list (up to 10 academic publications, including PhD thesis) Certificate from highest degree obtained Names and contact details of three professional references Additional documentation supporting qualifications and relevant experience BI Norwegian Business School
New Zealand Government
About the Role Join our small, high-performing team at Te Mata Kairangi and take charge of your own portfolio of scholarships in this rewarding part-time opportunity. As a Scholarship Advisor, you'll provide high-level administrative support for scholarship processes while offering expert advice to students, staff, funders, and external stakeholders. This role combines meaningful work supporting student success with the autonomy to manage your own workflow in a supportive, tight-knit team environment. You'll interact with individuals from diverse backgrounds, contribute to a culture of continual improvement and innovation, and play a vital role in helping students access educational opportunities through scholarships, awards, and prizes at all levels of study. Key Responsibilities Manage and administer your own comprehensive portfolio of scholarships, awards, and prizes Provide expert advice and guidance to students, academic staff, administrators, and external funding partners Process scholarship applications, assessments, and award distributions with meticulous attention to detail Maintain accurate financial records and execute complex financial procedures related to scholarship funding Analyze and manipulate data to generate reports, track outcomes, and support decision-making processes Interpret and work within established policies and procedures while identifying opportunities for process improvement Deliver exceptional customer service to all stakeholders, ensuring timely and professional responses to inquiries Collaborate with team members to ensure seamless service delivery and knowledge sharing Support the strategic development of scholarship programs and initiatives Maintain confidential student and financial information in accordance with privacy regulations Coordinate with various university departments to facilitate scholarship administration Assist in the development and implementation of new scholarship processes and systems Requirements University degree or equivalent relevant work experience in administration, finance, or related field Excellent administrative skills with demonstrated experience in planning, organization, and project coordination Strong computer literacy including advanced data manipulation capabilities and financial software proficiency Exceptional written and verbal communication skills with a professional approach Sharp attention to detail and accuracy in handling complex information and documentation Proven ability to interpret and work effectively within fixed policies and procedures Demonstrated commitment to delivering high-quality customer service in a professional environment Experience working with people from varying cultural and socioeconomic backgrounds with appropriate sensitivity Problem-solving skills and ability to work independently while managing multiple priorities Strong analytical skills and experience working with complex information systems Empathy, sound judgment, and cultural awareness essential for student-facing role Ability to meet strict deadlines while maintaining quality standards Legal right to live and work in New Zealand in accordance with Immigration regulations What We Offer Competitive salary commensurate with skills, knowledge, and experience Part-time position (0.5 FTE, 18.75 hours per week) offering excellent work-life balance Opportunity to work on the modern Hillcrest Campus Supportive, collaborative team environment with opportunities for professional development Meaningful work contributing to student success and educational access Comprehensive benefits package typical of university employment Exposure to diverse communities and international perspectives Professional development opportunities within a world-class educational institution About Te Mata Kairangi Te Mata Kairangi is responsible for the strategic leadership and provision of services and administrative support for all scholarships, awards, prizes, and higher research degree qualifications at Te Whare Wananga o Waikato, the University of Waikato. Our team consists of two specialized units: one providing high-quality service and advice for scholarships at all study levels, and another managing the University's doctoral qualifications. This position sits within our dedicated Scholarships Team. The University of Waikato stands proudly on the world stage as a provider of future-focused, international education and an active research institution. We pride ourselves on the quality of our engagement with the communities we serve, the provision of world-class education, and the national and international impact of our research. Our policies are guided by the principles of the Treaty of Waitangi and equal opportunity for all.
Onsite Group
About the Role We are seeking a dedicated Site Administrator to join our team near Frankfurt, Germany for an immediate start. This is a fixed-term contract position lasting 10-12 months, offering an excellent opportunity to contribute to site operations in a dynamic construction environment. The role requires full-time, on-site presence and involves supporting various administrative functions critical to smooth project execution. Key Responsibilities Subcontractor Management: Collect and verify subcontractor working hours, ensuring accurate time recording and compliance with project requirements Record Keeping: Maintain comprehensive and organized records of all site activities, documentation, and administrative processes Invoice Processing: Receive, review, and file invoices from suppliers and subcontractors, ensuring proper documentation and approval workflows Site Induction Coordination: Organize and facilitate site induction programs for new personnel, ensuring compliance with health and safety protocols Database Management: Input and maintain accurate data across various database systems, ensuring information integrity and accessibility Communication Support: Coordinate with project teams, subcontractors, and management to facilitate smooth information flow Document Management: Organize and maintain filing systems for contracts, permits, safety documentation, and project correspondence Compliance Monitoring: Assist in ensuring adherence to local regulations and company policies Administrative Support: Provide general administrative assistance to site management as required Requirements Work Authorization: Valid passport allowing work in Germany (UK passport holders must possess appropriate work visa for Germany) Experience: Minimum 4 years of administration experience, preferably in construction or similar industrial environment Technical Skills: Proficient knowledge of Microsoft Outlook, Excel, Word, and various database systems Certification: Valid Safepass Card required Previous Experience: Demonstrated experience in similar site administration or construction support role Communication Skills: Strong verbal and written communication abilities Organizational Skills: Excellent attention to detail and ability to manage multiple tasks simultaneously Flexibility: Ability to work in fast-paced construction environment and adapt to changing priorities Reliability: Punctual and dependable with strong work ethic Working Conditions Schedule: Monday to Friday, 7:00 AM to 5:00 PM Location: On-site position near Frankfurt, Germany Duration: 10-12 month fixed-term contract Environment: Active construction site requiring adherence to safety protocols This position offers competitive compensation and the opportunity to gain valuable experience in international construction project administration while working with a professional team in Germany's dynamic construction sector.
AsiaWorld-Expo Management Limited
About the Role Join AsiaWorld-Expo Management Limited as a Summer Intern and gain invaluable experience at Asia's premier exhibition, convention and events venue. AsiaWorld-Expo is a world-class facility offering over 70,000 square metres of rental space, featuring 10 state-of-the-art, ground-level and column-free halls including the AsiaWorld-Arena - Hong Kong's biggest purpose-built indoor seated entertainment arena with a maximum capacity of 14,000, and the AsiaWorld-Summit - Hong Kong's largest indoor conference and banquet venue accommodating 700 to 5,000 guests. Located at Hong Kong International Airport and fully integrated with the World's Best Airport (World Airport Survey by Skytrax), our facility sits at the center of an extensive air, land, and marine transport network connecting Hong Kong to China's Pearl River Delta and global business capitals. This internship offers an exceptional opportunity to work in the dynamic events and entertainment industry while contributing to world-class exhibitions, conventions, concerts, sports, and entertainment events. Key Responsibilities Provide comprehensive administrative and operational support to assigned department(s) through rotational assignments across various business functions Ensure all project deliverables and assignments are completed on time while maintaining high company standards and quality expectations Deliver professional customer service to both internal team members and external clients, maintaining AsiaWorld-Expo's reputation for excellence Collaborate effectively with cross-functional teams to achieve departmental goals, objectives, and key performance indicators Actively participate in venue operations including event setup, coordination, and post-event activities Assist with data entry, document preparation, filing, and maintaining accurate records across multiple systems Support event management activities including logistics coordination, vendor communication, and guest services Contribute to marketing and promotional activities, including social media content creation and market research initiatives Participate in training sessions and professional development opportunities to gain comprehensive industry knowledge and practical skills Perform additional ad-hoc assignments and special projects as required by management to support business operations Requirements Currently enrolled as an undergraduate student in a relevant degree program (Business Administration, Event Management, Hospitality, Marketing, Communications, or related field) or recent graduate Previous part-time work experience in customer service, administration, or events industry is advantageous but not mandatory Excellent communication and interpersonal skills with ability to interact professionally with diverse stakeholders Strong organizational abilities with demonstrated capability to work in a fast-paced, dynamic environment while maintaining flexibility and adaptability Team player mentality combined with proactive, detail-oriented, and result-focused mindset Quick learner with ability to work independently while following established procedures and guidelines Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, and Chinese Word Processing applications Bilingual proficiency in written and spoken English and Chinese required; Mandarin language skills are highly valued Strong analytical and problem-solving capabilities with attention to accuracy and quality Professional appearance and demeanor suitable for representing the company at high-profile events Availability to work flexible hours including evenings and weekends when major events are scheduled What We Offer This internship provides an unparalleled opportunity to gain hands-on experience in the prestigious events and entertainment industry at one of Asia's most advanced venues. Successful candidates will develop valuable professional skills, build industry connections, and gain comprehensive understanding of venue management operations in a world-class facility that hosts international exhibitions, concerts, and major entertainment events.
M&P International Ltd
About the Role Join our established bakery specializing in traditional pies, fresh breads, quiches, slices, and a diverse range of bakery products. We are seeking dedicated Bakery Team Members to join our close-knit team in the beautiful lifestyle town of Gisborne. This is an excellent opportunity for individuals passionate about the baking industry who are ready to embrace early morning starts and contribute to creating quality baked goods for our community. We offer full training to the right candidates, making this position suitable for both experienced bakers and enthusiastic newcomers willing to learn the craft. With a minimum guaranteed 32 hours per week, this role provides stable employment in a supportive work environment. Key Responsibilities Assist with various bakery production duties including mixing, shaping, and baking bread, pies, and pastries Prepare ingredients and maintain proper inventory levels for daily production Operate bakery equipment safely and efficiently while maintaining high hygiene standards Keep work areas clean, organized, and sanitized throughout shifts Support kitchen operations including food preparation and quality control measures Assist with front-of-house duties when required, including serving customers and taking orders Prepare and serve coffee and other beverages to customers Handle cash transactions and maintain accurate records Collaborate effectively with team members to ensure smooth daily operations Follow all food safety protocols and health regulations Adapt to varying production demands and seasonal requirements Maintain product displays and ensure proper presentation standards Requirements Flexibility to work early morning shifts starting at 1:00 AM Physical fitness essential - role involves frequent lifting, carrying, and standing for extended periods Weekend availability required as part of regular roster Honest and reliable work ethic with strong attention to detail Ability to work efficiently in a fast-paced environment while maintaining cleanliness standards Passion for baking and genuine pride in producing quality products Team player attitude with ability to work collaboratively in diverse team environment Willingness to learn new techniques and adapt to various bakery processes Clean police check required prior to employment commencement Drug and alcohol testing must be completed successfully before starting Must maintain drug-free status throughout employment Reliable transportation to commute to Gisborne location Secondary school education preferred Previous bakery or food service experience advantageous but not essential What We Offer Comprehensive training program covering all aspects of bakery operations Competitive hourly compensation commensurate with experience Guaranteed minimum hours providing employment stability Opportunity to develop skills in traditional baking methods Supportive team environment promoting professional growth Work-life balance in a scenic lifestyle location Hands-on experience across multiple bakery departments Career development opportunities within the business This position offers the perfect blend of traditional craftsmanship and modern bakery operations, ideal for candidates seeking meaningful work in the food industry while enjoying the benefits of small-town living.
FAO
About the Role The Food and Agriculture Organization of the United Nations (FAO) is seeking a dedicated Finance Specialist to join our Shared Services Centre in Budapest, Hungary. This position offers an excellent opportunity to contribute to FAO's mission of transforming global agrifood systems for better production, better nutrition, a better environment, and a better life, leaving no one behind. As part of FAO's commitment to achieving the 2030 Agenda, the Shared Services Centre focuses on delivering efficient process management and quality assurance activities while continuously improving customer satisfaction through process standardization, automation, and self-service capabilities. This 11-month renewable contract position operates under a Personal Services Agreement (PSA) and reports directly to the Finance Officer within the Shared Services Centre's finance team. Key Responsibilities Financial Systems Management: Support coordination with vendors, FAO departments, and Country Offices to obtain necessary information for vendor record updates, including critical bank details in Oracle Financials Systems Update Oracle Financials Systems with accurate vendor and bank account information based on verified data received Participate in the creation and processing of journal vouchers to ensure accurate financial record-keeping Data Verification and Quality Assurance: Utilize Banking Knowledge Databases (Thomson Global Banking Database, SWIFT BIC Enquiry, and other banking web resources) to verify and validate FAO vendor bank details Conduct thorough verification of vendor IBAN validity prior to database entry Monitor and report any irregularities, discrepancies, or update problems to supervisors promptly Customer Service and Support: Respond professionally to inquiries regarding transaction processing and vendor management Provide high-level customer service for all assigned financial matters Maintain established service levels for vendor and banking updates as defined in SSC Service Level Agreements Administrative and Reporting Duties: Maintain comprehensive statistics on daily work performed and compile detailed monthly performance reports Assist with system testing for changes and upgrades, actively participating in improvement projects and training initiatives Provide backup support for colleagues and handle related duties as business needs require Requirements Essential Qualifications: Secondary school education or equivalent Minimum one year of relevant experience in vendor management, banking operations, or master data management Working knowledge of English (Level C proficiency) Hungarian nationality or valid work permit for Hungary Technical Skills: Proficiency in MS Office applications suite Experience with Oracle ERP applications or similar enterprise resource planning systems Strong understanding of communication and documentation standards Attention to detail and accuracy in data management Preferred Qualifications: Knowledge of additional FAO official languages (Arabic, Chinese, Russian, or Spanish) would be advantageous Experience in international organization financial systems Background in financial services or banking operations FAO Core Competencies: Results Focus: Demonstrated ability to deliver quality outcomes within established timeframes Teamwork: Collaborative approach to achieving shared objectives Communication: Clear and effective communication skills across diverse stakeholders Building Effective Relationships: Capacity to establish and maintain professional relationships Knowledge Sharing and Continuous Improvement: Commitment to learning and process enhancement What We Offer Join an international organization committed to making a meaningful impact on global food security and agricultural development. This role provides exposure to complex financial systems and processes within a multicultural environment that values diversity, integrity, and professional excellence. FAO maintains a zero-tolerance policy for conduct incompatible with its mandate and is committed to achieving workforce diversity in terms of gender, nationality, background, and culture. We particularly encourage applications from qualified female candidates, nationals of non-represented and under-represented member countries, and persons with disabilities. All selected candidates will undergo comprehensive reference and background checks, and appointments are subject to medical fitness certification, security clearances, and any applicable visa requirements.
Eastern Institute of Technology
About the Role We are seeking a full-time, permanent International Student Admissions Advisor to play a key role in delivering quality, timely and effective international student admissions and enrollment services at EIT. This role supports prospective and continuing international students through the end-to-end application process, ensuring accurate administration, strong customer service and compliance with regulatory and Code of Practice requirements. The International Student Admissions Advisor is based in the EIT International Team in Hawke's Bay, reporting to the International Business Operations Manager. This position offers an excellent opportunity to make a meaningful impact on international students' educational journeys while working in a dynamic, multicultural environment. Key Responsibilities Application Processing & Documentation Process international student applications for mainstream and ESL programmes in line with regulatory and EIT service standards Prepare and issue offers of place, statements of fees and related admissions documentation Assess international qualifications against EIT entry criteria using established frameworks and guidelines Enter, maintain and manage accurate data and records in the student management system (e.g. Artena) Monitor application pipelines to ensure timeliness and service delivery targets are met Regulatory Compliance & Knowledge Management Maintain current knowledge of international fees, fee variations and programme entry requirements Maintain awareness of Immigration New Zealand (INZ) regulations affecting international admissions Support compliance with the Education (Pastoral Care of Tertiary and International Students) Code of Practice 2021 Stay updated on policy changes and regulatory requirements affecting international education Stakeholder Communication & Collaboration Liaise with Faculty staff regarding application status and outcomes Work closely with the International Marketing Team on market-specific applications and scholarship administration Maintain close communication with the EIT International Enrollments Team Collaborate with various departments to ensure seamless student experience Customer Service & Student Support Deliver excellent customer service to prospective and continuing international students Respond to recruitment agent and walk-in enquiries professionally and efficiently Assist with international student orientation programmes and activities Provide guidance and support throughout the admissions process Continuous Improvement & Professional Development Contribute to continuous improvement initiatives within the international student services area Participate in professional development opportunities Support policy compliance, health and safety requirements, and other duties as required About You To be successful in this role you will have: Essential Skills & Experience Strong administration skills with exceptional attention to detail and accuracy Well-developed written, verbal and interpersonal communication skills Proven ability to manage multiple tasks and meet deadlines in a busy environment Experience working with databases, student management systems and standard computer applications Cultural awareness and sensitivity, with the ability to work effectively with people from diverse backgrounds Desirable Qualities Understanding of international education systems and qualification frameworks Experience in customer service or client-facing roles Knowledge of immigration requirements and visa processes Ability to work independently while maintaining strong team collaboration Problem-solving skills and adaptability in a changing environment Commitment to providing excellent service to international students and their families As an inclusive and supportive employer, we value diversity and want to encourage anyone interested to apply, regardless of whether you tick all the boxes or not. We know that people from underrepresented groups and women in particular don't apply for roles if they're not a 100% match, but we're not looking for perfection, we're looking for potential. We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your Cover Letter. About EIT EIT is a vibrant and progressive tertiary institute with campuses in Tairawhiti (Gisborne), Hawke's Bay, and Auckland, and learning centres throughout the region. We are committed to Te Tiriti o Waitangi and to delivering services that meet the needs of Māori learners and their whānau, as well as iwi aspirations. Our institution is dedicated to providing quality education and fostering an inclusive environment where international students can thrive academically and personally. We pride ourselves on our multicultural community and our commitment to supporting students from diverse backgrounds in achieving their educational goals. Application Requirements
St Paul’s Collegiate School
About the Role St Paul's Collegiate School Hamilton is seeking dedicated After-School Student Supervisors to join our International Department team. This vital role supports our international students during after-school hours in the International Centre, providing a safe, welcoming environment where students can study, relax, and build meaningful connections with their peers. As an International Student Supervisor, you'll serve as a crucial adult presence during the vulnerable transition period between academic and personal time, helping international students navigate their educational journey while feeling supported and valued within our school community. Key Responsibilities Supervise international students in the International Centre during designated after-school periods Maintain a safe, inclusive, and positive environment conducive to both study and recreation Monitor student wellbeing and provide appropriate pastoral support when needed Build authentic relationships with international students to enhance their sense of belonging Facilitate informal mentoring and guidance to help students adapt to New Zealand school culture Ensure students follow centre guidelines and maintain appropriate behavior standards Assist with basic administrative tasks related to student attendance and facility management Collaborate with International Department staff to address any student concerns or issues Support students with homework guidance and study organization when appropriate Encourage positive peer interactions and help resolve minor conflicts diplomatically Work Schedule & Environment The position operates on a rostered shift basis with 2-hour blocks from 3:30pm to 5:30pm, Monday to Friday during term time only. This flexible arrangement makes it ideal for current staff members seeking additional hours or professionals interested in part-time pastoral care work. Requirements & Ideal Candidate Genuine enjoyment working with young people from diverse cultural backgrounds Approachable, reliable, and calm demeanor under various circumstances Strong interpersonal and communication skills Ability to create inclusive environments that respect cultural differences Experience in educational, youth work, or pastoral care settings (preferred but not essential) Understanding of adolescent development and appropriate boundary-setting Flexibility to work within a rostered schedule during school terms Current or willingness to obtain relevant safety clearances for working with minors Cultural sensitivity and appreciation for international student experiences Problem-solving abilities and sound judgment in supervisory situations Benefits & Opportunities This role offers an excellent opportunity to make a meaningful impact on young people's lives while developing valuable skills in pastoral care and cross-cultural communication. You'll be part of a supportive school community committed to international student success and wellbeing. Application Process Applications close Monday, 4 May 2026 at 9:00am. Please submit your CV and cover letter as directed by the school's application process.
IntouchCX
About the Role We are seeking a dedicated Customer Service Associate for our International Non-Voice Process team. This position offers an exciting opportunity to work with customers from around the globe, providing exceptional support through digital channels while building meaningful relationships and ensuring outstanding customer satisfaction. As a Customer Service Associate (CSA) - Non Voice, you will serve as a crucial link between our company and our valued customers, handling inquiries, resolving issues, and delivering white-glove service that exceeds expectations. This role is perfect for individuals who are passionate about customer service and thrive in a dynamic, fast-paced environment. Key Responsibilities Handle daily customer interactions through non-voice channels, managing issues from initial contact through complete resolution Go above and beyond to engage customers in problem-solving activities, ensuring their satisfaction and loyalty Build rapport quickly and effectively with customers while accurately diagnosing and resolving their concerns Provide exceptional white-glove service that creates an overall excellent customer experience Manage customer expectations by clearly communicating estimated response times and solution timelines Receive and process inbound inquiries to gather and verify required information, utilizing all available resources to solve customer problems Exercise excellent judgment skills to properly evaluate situations and provide immediate, effective solutions Demonstrate active listening skills while showing empathy and patience in all customer interactions Provide accurate information to clients and maintain detailed notes in company systems, documenting all actions taken or required Ensure strict adherence to company policies and procedures in all customer interactions Maintain comprehensive knowledge of all systems to research information and provide accurate details to customers Learn and retain thorough working knowledge of existing and new processes and procedures Achieve assigned Key Performance Indicators including Chat Quality, Customer Satisfaction (CSAT), and Customer Dissatisfaction (DSAT) metrics Attend scheduled team meetings and additional training sessions to maintain skill development Collaborate effectively with team members and other departments to ensure seamless customer experiences Handle escalated issues with professionalism and appropriate urgency Contribute to process improvement initiatives and share customer feedback with relevant teams Required Qualifications Education: High school diploma or equivalent required; post-secondary degree preferred Experience: Minimum of six months customer service experience or equivalent background Must successfully pass a comprehensive background check Demonstrated commitment to delivering exceptional customer service in all interactions Essential Skills Communication: Above-average verbal and written communication skills with ability to speak accurately using proper grammar and clear enunciation Emotional Intelligence: High emotional intelligence with ability to remain calm under pressure while addressing customer concerns effectively Listening Skills: Exceptional ability to listen attentively and use client-provided information to tailor responses and actions to meet specific needs Adaptability: Quick learning ability to absorb and interpret new information, products, and features from the customer's perspective Technical Proficiency: Ability to operate phone systems, personal computers, and various software applications efficiently Organizational Skills: Strong ability to organize and follow up on multiple tasks and details with accuracy and timeliness Mathematical Skills: Ability to perform basic mathematical functions as required for customer account management Flexibility: Ability to work in a fast-paced, dynamic, changing environment while maintaining high performance standards Schedule Flexibility: Availability to work various shifts including days, afternoons, evenings, weekends, and holidays Interpersonal Skills: Ability to interact effectively with employees at all organizational levels and work collaboratively with people from diverse backgrounds Policy Adherence: Demonstrated ability to adhere to all organizational policies and procedures consistently Benefits Package Attractive compensation package with performance-based incentives that reward excellence and achievement Incredible learning and growth opportunities with clear career advancement pathways Outstanding rewards and recognition programs designed to celebrate employee achievements Comprehensive employee engagement activities fostering a positive work environment On-site Perks: Complimentary food and transportation services while working on-site Health Coverage: Medical insurance providing essential healthcare benefits Financial Security: Provident Fund contribution for long-term financial planning Full-time permanent position offering job security and stability This role offers an excellent opportunity for both fresh graduates and experienced professionals to build a rewarding career in customer service while making a meaningful impact on customer satisfaction and business success.
UniCredit S.p.A
About the Role Join UniCredit S.p.A's dynamic international team in Milan as an intern within our Governance, Control Functions & Global Operations division. This exciting opportunity offers you the chance to kickstart your career with one of Europe's leading pan-European commercial banks, serving over 15 million customers worldwide across Italy, Germany, and Central and Eastern Europe. As a valued member of our Talent Community, you'll embark on a transformative 6-month internship experience that combines meaningful work with professional development in a fast-paced, multicultural environment. Key Responsibilities Act as a strategic partner to business teams, providing essential support in organizational matters critical to daily operations Contribute to impactful projects from day one, gaining hands-on experience in governance and control functions Assist in analyzing complex business processes and identifying improvement opportunities Support operational excellence initiatives across various departments Participate in cross-functional collaboration to drive organizational effectiveness Contribute to digital transformation projects and ESG sustainability initiatives Prepare reports and presentations for senior management and stakeholders Conduct research and analysis on industry trends and regulatory requirements Support compliance activities and risk management processes Collaborate with international teams across UniCredit's European markets Requirements Education & Experience: Currently enrolled university student pursuing Bachelor's or Master's degree (minimum 2nd year of Bachelor's program) Available for full-time commitment during 6-month internship period Academic background in business, finance, economics, or related field preferred Skills & Competencies: Strong analytical and problem-solving abilities with attention to detail Excellent communication skills in English (both written and verbal) Genuine interest in banking, governance, and control functions Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint Ability to work effectively in multicultural, international teams Strong organizational skills and ability to manage multiple priorities Demonstrated curiosity and eagerness to learn in a dynamic environment Personal Attributes: Motivated self-starter with proactive approach to challenges High level of integrity and professional ethics Adaptable and comfortable with change in fast-paced environment Strong interpersonal skills and collaborative mindset What We Offer Professional Development: Comprehensive training in essential Power Skills including Agile Collaboration, Passionate Exploration, and Proactive Entrepreneurship Mentorship opportunities with experienced professionals Exposure to international banking operations across multiple markets Real-world experience in governance and control functions Work Environment: Fast-paced, open-minded, and inclusive workplace culture Meaningful responsibilities with direct impact on business operations Opportunity to work on engaging, challenging projects International exposure within UniCredit's European network Collaborative atmosphere that values diverse perspectives and innovative thinking Company Values & Culture: Work within an organization guided by core values of Integrity, Ownership, and Caring Join a company committed to supporting societal development and creating a better tomorrow Be part of digital transformation and ESG sustainability initiatives Experience UniCredit's commitment to equal opportunities and inclusive practices About UniCredit Group UniCredit is a pan-European commercial bank with a unique product and service offering across Italy, Germany, and Central and Eastern Europe. Our mission is to support society's progress by providing the best for all stakeholders, creating a better tomorrow for our customers and employees throughout Europe. We are committed to digitalization and ESG principles as essential foundations of our services, supporting us in excellently accompanying our stakeholders and shaping a sustainable future for our customers, society, and employees. As an employer, we offer equal opportunities and foster a work environment that welcomes diverse thinking and inclusive action. By giving voice to all perspectives and embracing "diversity of thought" regardless of gender, age, ethnicity, sexual orientation, physical and mental abilities, or cultural background, we ensure sustainable growth, new business opportunities, strong innovation and creativity, and overall improvement in our work climate with positive impacts on productivity, well-being, and employee engagement.