Operations Jobs

73 jobs found - Page 3 of 8

Aztech

**Business Development Manager - Electronic Manufacturing Services** **About Aztech** As a turnkey, one-stop integrated solutions provider headquartered in Singapore, Aztech has been building comprehensive capabilities to serve clients' manufacturing needs across various market segments. Join our dynamic team and be rewarded with exceptional professional growth and opportunities for personal development. **What We Offer:** • Excellent opportunity for international career advancement and growth • An environment that encourages continuous professional development • Competitive remuneration package • Attractive staff discounts • Comprehensive employee engagement and development programs **The Role:** We are seeking a motivated Business Development Manager to drive our Electronic Manufacturing Services expansion. You will be responsible for developing and implementing strategic sales initiatives while managing the complete business development lifecycle. **Key Responsibilities:** • Develop and implement comprehensive sales and business development strategies • Manage the full cycle of business development processes from lead generation to deal closure • Identify and evaluate new business opportunities and strategic alliances to support organizational goals • Canvass and secure new customers for our Electronic Manufacturing Services business, including contract manufacturing of electronics and plastic products • Prepare compelling proposals and presentation materials for client pitching • Maintain regular follow-up with customers to strengthen and enhance business relationships with clients and partners • Explore cross-selling and joint marketing initiatives to maximize market exposure and profitability **Requirements:** • Degree in Electronics, Engineering, Telecommunications, Business Administration, or related discipline • Established network within the Electronic Manufacturing Services (EMS) industry • Strong knowledge of manufacturing processes in electronics PCBA and plastic tooling/injection • Demonstrated leadership skills with ability to work independently • Analytical and strategic thinking capabilities with strong business acumen • Excellent communication and interpersonal skills • Willingness to travel as required Ready to take your career to the next level with a leading integrated solutions provider? We look forward to hearing from qualified candidates.

Hong Kong, Hong Kong
Full-time

BondbloX

**Management Associate** **Location:** Singapore **Experience Level:** 0-2 years **Employment Type:** Full Time **Eligibility** Fresh graduates or recent graduates (within 24 months after graduation). **About the Programme** Join our 6th consecutive Management Associate Programme - an 18-month comprehensive development opportunity featuring 3-part rotations across various organizational functions. Due to our highly interconnected teams, roles may naturally overlap to provide you with holistic business exposure. **Rotation Areas Include:** - Operations (Bond Exchange & Information Services) - Product Development (Information Services & Bond Exchange) - Sales and Marketing (Bond Exchange & Information Services) - Content, Research and Training **Key Responsibilities** - Develop and maintain our proprietary Excel-based bond pricing algorithm for generating evaluated bond prices - Support editorial team in monitoring and creating content for our daily international bond market newsletter - Engage with current and prospective clients to drive subscription revenues, app usage, and customer satisfaction - Prepare compelling presentations for prospective member participants (banks/brokers) for BBX - Facilitate onboarding processes for new BBX member participants - Assist operations team to ensure seamless exchange functionality - Support delivery of IBF accredited training programs **Required Qualifications** - Bachelor's degree in Finance, Business, or Economics - Excellent English written and verbal communication skills - Strong analytical and data-driven problem-solving approach - Genuine passion for capital markets - Eagerness to learn in a dynamic, innovative environment - Self-motivated with strong initiative and ability to prioritize multiple projects under tight deadlines - Collaborative team player with proactive, can-do attitude - Strong sense of ownership and accountability **Preferred Qualifications** - Experience at finance/financial research firms - CFA candidacy - Mandarin/Cantonese language skills Due to high application volume, only shortlisted candidates will be contacted.

Singapore, Singapore
Full-time
$0k - $0k

HM Aviation

**ATR-72/500,600 Captain Positions Available** HM Aviation is pleased to announce opportunities for experienced ATR-72 Captains to join one of India's leading airlines. We are seeking qualified professionals for both expat and Indian national positions. **EXPAT ATR-72 CAPTAIN REQUIREMENTS:** **Minimum Qualifications:** - Valid ATPL with First Class Medical - Minimum 2,000 hours total flight time with 1,000 hours PIC - Minimum 100 hours PIC on type with current IR/LR Check - Minimum 10 hours active flying on type-rated aircraft within last 90 days - At least 3 takeoffs and landings in preceding 90 days on aircraft type or approved flight simulator **INDIAN NATIONAL ATR-72 CAPTAIN REQUIREMENTS:** **For Type-Rated Pilots:** - Current and valid Indian ATPL, FRTO, RTR and medical certification - English language proficiency certificate (minimum ICAO Level 4) - Minimum 2,500 hours with 300 hours on type as PIC commercial flying experience **For Non-Type Rated Pilots:** - Minimum 2,000 hours with 500 hours PIC or 300 hours commercial flying experience - No history of accidents or incidents **COMPREHENSIVE BENEFITS PACKAGE:** **Monthly Compensation:** - ATR-72-600 Captains: $10,000 USD plus $1,000 accommodation allowance - ATR-72-500 Captains: $9,000 USD plus $1,000 accommodation allowance - TRI qualified: Additional $1,000 USD monthly - TRE qualified: Additional $2,000 USD monthly **Additional Benefits:** - Family flight tickets: $4,000 USD annually - Simulator and medical cost reimbursement: Up to $5,000 USD (after 6 months service) - Performance bonus: $5,000 USD after 12 months - Medical coverage for family (spouse and up to 3 dependent children under 25) - Flight passage privileges on airline network for employee, spouse, children, and parents - Overtime compensation: $110 USD per hour for flying exceeding 80 hours monthly - Annual contract: 1,000 flight hours This position offers excellent terms and conditions with a reputable airline. We encourage qualified candidates to apply promptly for these exceptional opportunities.

Delhi, Delhi, India
Full-time

Victorian Government

Overview Work Type: Ongoing - Part-time Salary: Salary not specified Grade: Education Support - Level 1, Range 3 Occupation: Administration Location: Melbourne - CBD and Inner Metro suburbs Reference: 1516671 Location Profile SCHOOL PROFILE & VISION Mount Alexander College or MAC is an inner-city school located in Flemington, 5 kms from Melbourne CBD. It has become the school of choice for families living in the Kensington, Flemington, Ascot Vale and Moonee Ponds Community, with enrolments doubling in the past 4 years. In 2016, MAC underwent significant change, transforming itself into an innovative and progressive school with a focus on student empowerment and student-centred learning. MAC¿s approaches to curriculum provision and pedagogy, student engagement and wellbeing have gained national and international recognition. At Mount Alexander College our vision is to foster an inclusive and supportive learning environment that empowers students to direct their own learning. We endeavour to create a school that remains connected and engaged with the community and caters for all kinds of success. Finally, we aim to help students reach their full potential as global citizens who, with integrity, can positively contribute to the world. OUR VISION IN THE CLASSROOM In fostering an inclusive and supportive environment for our students we must know them, their strengths and their areas for improvement. We use formative assessment to guide our instruction and empower students to direct our instructional choices. Learning at MAC is collaborative, both peer to peer but also students and teachers work together to negotiate the best learning pathway. Our students are connected to each other and the broader world, both through their use of digital technologies and in their access to a global perspective in all their classes. Our classes draw on local expertise and community engagement where possible to allow our students to see how the learning in the classroom relates to their everyday lives. Our students understand themselves as learners, they are informed about their progress, how they have improved and what they need to do further to continue to improve. Our school values are celebrated and embedded in our work in the classroom. Mount Alexander College is a school where teachers: · stimulate and support ongoing teacher learning and collaborative teacher research within the school; · develop and improve the quality of teaching practices of pre-service teachers; · develop innovative curriculum and teaching resources and practices that are shared across Victorian secondary schools; · promote and provide credentialed professional learning for teachers in Victoria and elsewhere; · actively participate within local school networks and partnership arrangements with local tertiary providers; · take an active role within the local community. The Mount Alexander College learning environment and curriculum: · supports a teaching and learning culture that is exciting, reflective, engaging and student centred; · supports independent thinking and a respect for student work and the work of others; · fosters a strong sense of identity and belonging; · caters for an innovative and broad scaffolded curriculum; · facilitates innovative, evidence based pedagogies; · incorporates flexible internal and external learning spaces supported with the most current technologies to support learning; and · enables students to link with and work collaboratively with other schools, tertiary institutions and state, national and international organisations. At Mount Alexander College we promote teaching and learning that is collaborative, technology rich, reflective, purposeful and personalised that prepares students for our rapidly changing world. Our common instructional model supports the development of a shared language about teaching practice and supports teacher reflection. Jane Pollock¿s GANAG lesson planning schema and the effective implementation of the High Impact Teaching Strategies underpins the teaching and learning cycle at MAC. Staff participate regularly in cycles of inquiry within Professional Learning Teams and in doing so, strive to provide highly stimulating learning that is tailored made to meet the passion and needs of our students. At Mount Alexander College, we strongly promote our values of Community, Engagement, Excellence and Respect. Selection Criteria Demonstrated experience and technical knowledge in coordinating an International Students Admittance program. Demonstrated high level written and oral communication skills with an ability to relate effectively with teaching and support staff as well as students, parents, external providers and the wider school community Demonstrated commitment to professional development and growth. Demonstrated ability to provide a safe learning environment, identify and effectively manage wellbeing concerns. Ability to work effectively in a multidisciplinary team to support student with various academic, behavioural and wellbeing needs. Role Range 3 is distinguished by the introduction of management responsibility and accountability for the delivery of professional support services. The role will usually impact beyond the work area or professional field. It seeks to gain cooperation of other staff members or members of the school community to achieve specific objectives, such as in school administration, operations or educational programs. Direction on targets and goals is provided but the position will have some degree of latitude in determining how they are achieved. This latitude will generally be limited by standard procedures and school policy. Deviation from standard procedures and school policy will require guidance and direction from senior management. The provision of business management responsibilities becomes a feature at range 3. Management of staff to achieve the expected outcomes is a key responsibility. Staff management issues will be resolved with minimal reference to senior management, although guidance will be required in more complex cases. Senior management will be provided with timely reports and advice, although this will generally be confined to matters relating to the immediate work area, service provision or educational program and is unlikely to impact substantially on whole of school operations. This is the minimum range for positions that carry a mandatory qualification requirement of not less than four years. Professional student support positions become a feature at range 3 (e.g. therapists, psychologists) where standard professional services are delivered. Professional support and guidance will be close at hand and deviation from standard procedures and school policy will require guidance and direction from senior management. An education support class position supports the educational services being provided to students, but must not include duties of teaching as defined in clause 2.6.1 of the Education and Training Reform Act 2006 (Vic) or its successor. Supervision of students cannot be required except where it is an integral part of the employee¿s position or involves supervision of students individually or in small groups, in controlled circumstances, where the responsibility for students remains clearly with a teacher. Responsibilities Take operational responsibility for all aspects of the International Student Program (ISP) for full fee paying and exchange students, including sourcing homestay placements, airport pickups, enrolment processes for both English language schools and Mount Alexander College (MAC), student welfare and orientation, both pre and post arrival. Conduct school orientation program. Regularly monitor overseas student attendance, check academic performance and organise translations of reporting documents. Support international students with visa, work and school-based enquiries, arrange speakers and organise seminars in conjunction with careers advisor. Conduct regular meetings with international students. Provide advice to MAC students on Exchange programs Represent MAC at DET briefings, liaise with ISP Unit, arrange attendance and participation of international students at organised events and functions and advertisement of these events in school publications. Provide information and advice to the teaching staff and Principal team on ISP matters which impact school operations. Manage the processing of international student admissions, registrations, enrolments and transfers. Provide required level of administrative support for school events, functions and projects. Implement induction programs for new international students, volunteers and other workers to the school. Who May Apply Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position. Diversity and Inclusion The department is committed to diversity and inclusion and developing a workforce that is representative of the community we service. We value diversity and inclusion in all forms - culture, gender, religion, ethnicity, LGBTIQA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department. The Department recognises that the provision of safe, respectful and inclusive workplaces is essential to high performance and promotes flexible work and diversity across all schools and Department workplaces. It is our policy to provide reasonable adjustments for staff with disability (see Workplace adjustment guidelines). Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islander candidates from the Koorie Outcomes Division (KOD) via marrung@education.vic.gov.au Applicants seeking part-time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case-by-case basis and will be subject to the operational requirements of the school. Child Safe Standards Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at: https://www2.education.vic.gov.au/pal/child-safe-standards/policy DE Values The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the department values is available at: https://www2.education.vic.gov.au/pal/values-department-vps-school-employees/overview Other Information All applicants are required to submit a copy of: · Full Academic transcript displaying results and qualifications · Current VIT registration / WWC registration (whichever is appropriate) · Please restrict the written application to seven (7) pages. Further to this, include a cover letter, current CV and the names and contact details of three (3) referees, including work, mobile and email details. (All as one attachment) · THE SELECTION PANEL RESERVES THE RIGHT TO CONTACT PERSONS OTHER THAN THE APPLICANT LISTED REFEREES Conditions of Employment All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements. Appointment of successful applicants will be made subject to a satisfactory pre-employment conditions check. A probationary period may apply during the first year of employment and induction and support programs provided. Detailed information on all terms and conditions of employment is available on the Department's Human Resources website at http://www.education.vic.gov.au/hrweb/Pages/default.aspx Applications close Sunday 22 February 2026 at 11.59pm Posted 9 February 2026

Melbourne VIC, Australia
Part-time

City University of Hong Kong 香港城市大學

**Compensation & Benefits** We offer a highly competitive remuneration package commensurate with qualifications and experience. This fixed-term contract position includes comprehensive fringe benefits such as gratuity, leave entitlements, and medical and dental coverage. **Application Process** Shortlisted candidates will be invited to complete a written assessment as part of the selection process. **About City University of Hong Kong** City University of Hong Kong is a globally recognized institution committed to excellence in education and research. We are proud of our recent achievements: - #54 Best Global Universities Rankings (U.S. News & World Report 2025-2026) - #73 World University Rankings (THE 2026) - #1 World's Most International Universities (THE 2024 & 2025) - #4 Young University Rankings (THE 2024) - #16 Asia University Rankings (THE 2025) and #7 (QS 2026) **Equal Opportunity Commitment** City University of Hong Kong is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates regardless of background. Personal data provided will be used for recruitment and employment-related purposes in accordance with our privacy policy. **Application Instructions** Please submit your application through our online portal. Applications will be reviewed on a rolling basis until the position is filled. Only shortlisted candidates will be contacted.

Kowloon Tong, Kowloon, Hong Kong
Full-time

Avantor

**Customer Service Officer** **The Opportunity:** Join our team as a Customer Service Officer and play a pivotal role in building and maintaining strong partnership relationships with customers by helping them succeed. You'll be responsible for processing customer purchase orders, resolving issues, handling inquiries, and serving as a key liaison between internal teams, suppliers, customers, and sales representatives to drive business growth and customer satisfaction. **What We're Looking For:** **Education & Experience:** - Diploma or Bachelor's degree - 2-3 years of customer service experience preferred - International trade/logistics background or related experience is a plus **Key Qualifications:** - Strong interpersonal and communication skills - Proven ability to work effectively in team environments - Excellent customer service, analytical, and problem-solving abilities - Proficiency in SAP and Microsoft Office applications - Self-motivated with initiative and results-oriented approach - Ability to communicate effectively with Chinese counterparts **How You'll Make an Impact:** **Relationship Development:** - Build trust and develop lasting customer relationships to increase competitive advantage - Add value through collaborative problem-solving with customers and internal teams - Provide differentiated service through exceptional execution and relationship management **Business Support:** - Drive new and existing opportunities through strategic account management - Collaborate with cross-functional teams to develop proactive solutions - Partner with field sales to ensure seamless communication on pricing and customer concerns - Track success rates and coordinate information flow to enable sales growth **Operational Excellence:** - Coordinate with Purchasing, Logistics, and Warehouse teams to ensure on-time deliveries - Ensure proper documentation and compliance with corporate policies on revenue recognition, pricing, and regulatory requirements - Provide timely reporting on orders, sales, inventory, and backlog performance - Handle customer inquiries, complaints, and returns with focus on customer satisfaction - Support customer account setup and provide comprehensive after-sales support **Why Avantor?** Dare to go further in your career with our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. Our work changes lives for the better—bringing new patient treatments to market, enabling medical breakthroughs, and creating unlimited opportunities for you to contribute your talents while growing your career. We're committed to supporting your journey through our diverse, equitable, and inclusive culture with learning experiences designed for your success. At Avantor, discover how your contributions set science in motion to create a better world. **Equal Opportunity Employer** We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

Singapore 629468, Singapore
Full-time

Ferrero

**Mobility, Reward Administration & Analytics Specialist** **London, GB (Hybrid) | Permanent** **About the Role** We are seeking a Mobility, Reward Administration & Analytics Specialist to join our vibrant HR team on a permanent contract. In this role, you will support the UK & Ireland region in delivering Group Reward programs and ensuring excellence across all related processes. You will analyze complex data sets, manage multiple priorities and projects, and collaborate with diverse stakeholders while meeting critical deadlines. The position requires strong teamwork skills to work effectively with remote teams, along with the ability to research best practices and maintain both internal and external relationships. A structured mindset and genuine interest in administrative excellence will be essential for success. If you thrive in dynamic environments, enjoy bringing clarity to complexity, and have a proactive attitude, this is an exciting opportunity to make a meaningful impact. **Key Responsibilities** • Manage and administer comprehensive benefits programs, including medical coverage, pensions, and wellbeing initiatives • Handle invoicing, purchase orders, and ensure clear employee communication regarding benefits • Serve as primary contact for employee queries related to pensions and insurance matters • Oversee expatriate and foreign local hiring processes, coordinating with internal teams and external consultants • Collaborate with Group Expat Unit, immigration, tax, and relocation specialists • Monitor and report on reward costs, budgets, and performance metrics • Produce analytics supporting DE&I initiatives, including gender pay gap analysis and pay transparency • Contribute to digital transformation of Reward systems, utilizing tools like SuccessFactors • Participate in job evaluations using Hay Korn Ferry and Mercer methodologies • Deliver training to HR teams and line managers on reward policies • Support salary review processes through data analysis and validation • Lead ad-hoc compensation projects and respond to evolving business needs **About You** We're seeking a professional with extensive knowledge of the UK benefits landscape and solid experience in benefits administration. You'll need expertise in costing, budgeting, and managing invoices and purchase orders. Strong Excel skills and confidence working with complex data are essential. Clear English communication, both written and verbal, is crucial for cross-team collaboration. Payroll process experience would be a valuable advantage. **About Ferrero** Ferrero began its journey in Alba, Piedmont, Italy, in 1946. Today, we are one of the world's largest sweet-packaged food companies, with iconic brands sold globally. **Diversity & Inclusion at Ferrero** Ferrero is committed to building a diverse and inclusive culture where all employees feel welcomed, appreciated, and have equal opportunities. We believe our people are equally talented in their unique ways. By nurturing curiosity and natural abilities, we provide the means for personal and professional success, enabling employees to craft their journey at Ferrero. Our talent diversity creates a multicultural, innovative, and highly rewarding work environment. **Our Application Process** We're constantly seeking talented individuals ready to join our dynamic, growing organization. Ferrero combines global presence with family values. 1. **Apply** - Complete your online application with CV and brief cover letter highlighting your experience and interests 2. **Assess** - Our HR team will arrange a phone or video interview if your qualifications match the role 3. **Interview** - Successful candidates will meet with a Ferrero manager to assess competencies, technical aptitude, and organizational fit

London, UK
Full-time

SLB

**Benefits** **International Opportunities** Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere. **Insurance** Health, vision, and dental insurance for you and your dependents available from day one. **Learning Opportunities** Continuous professional development in a dynamic global environment where you'll expand your expertise alongside industry-leading professionals from around the world. **Diverse and Inclusive Culture** Our exceptional and diverse people are the pulse and spirit of who we are. Every day, you will enrich your knowledge in an environment where differences in thought, creativity and experiences are embraced. **About Us** We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all. Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally. SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law. We are committed to making reasonable accommodations for qualified applicants with disabilities throughout our hiring process, in accordance with applicable federal, state, and local law. SLB is a VEVRAA Federal Contractor - priority referral for Protected Veterans requested.

South Africa, South Africa
Full-time

Manulife

**Customer Service Representative - Employee Benefits** **The Opportunity** Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you. The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Customer Service Representatives with the resources to solve critical problems for the future of our business, which is why we need you. **Position Responsibilities:** • Handle enquiries and requests for employee benefits related products (including but not limited to MPF and Group Life and Health) arising from distributors or customers • Handle and resolve customer queries and requests via phone • Ensure accuracy and compliance of all requests to be completed with good quality standards • Support ad-hoc tasks to achieve desired results of business needs **Required Qualifications:** • Prior experience in customer service or call/service centre is a plus, but not required - we will provide training and support to help you succeed • Preferably worked previously in a call centre/service centre environment • Excellent telephone manner with good interpersonal skills • Mature and pleasant personality • Self-motivated and able to work independently • Excellent service attitude and able to follow through on commitments to customers • Adherence to quality standards • Good communication skills in Chinese, both written and spoken **When you join our team:** We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see. **About Manulife and John Hancock** Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. **Equal Opportunity Employment** At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. **Working Arrangement:** In Office

Hong Kong, Hong Kong
Full-time

SA Health

**Customer Service Representative - SA Ambulance Service** **Job Reference:** 910917 **Work Type:** Full Time **Location:** Adelaide CBD **Categories:** Administration, Business and Management, Customer Service, Call Centre **Total Indicative Remuneration Package:** ASO2 / $66,905 - $71,970 per annum **Contract Type:** Full Time / Term Contracts (Up to 24 Months) **Location Code:** 5063 / EASTWOOD **About SA Ambulance Service** SA Ambulance Service (SAAS) is South Australia's premier provider of emergency ambulance transport, clinical care, and patient transport services. We are dedicated to ensuring South Australians have access to exceptional emergency medical care, non-emergency transport, and rescue and retrieval services. **Our Vision:** An innovative, patient-focused, technology-enabled, evidence-driven emergency response and healthcare ambulance service, achieved by exceptional people. **Our Mission:** Providing emergency response and healthcare ambulance services within South Australia, designed and developed around patient and community needs, enabling timely and equitable access to the most appropriate point of care. **Our Purpose:** To ensure South Australia thrives by enabling access to emergency and non-emergency ambulance healthcare and alternative patient pathways while contributing to our state's emergency preparedness and health response capability. **Our Values:** - **Patient Focused:** Prioritizing safe, quality patient care in everything we do - **Teamwork:** Collaborating across SAAS, our health system, partners, and community - **Integrity and Honesty:** Upholding organizational and community standards - **Respect and Courtesy:** Maintaining respectful interactions with patients, colleagues, and stakeholders - **Community Collaboration:** Valuing our community role and the communities we serve - **Change Ready:** Adapting to evolving community needs - **Authentic Leadership:** Supporting leadership development at every level **The Opportunity** Join our dynamic Customer Service Centre team as an energetic, friendly, and motivated Customer Service Representative. You'll serve as the first point of contact for our customers, handling phone and online enquiries about Ambulance Cover, services, and invoices. Based at our modern Eastwood office on Greenhill Road, you'll work within a fast-paced, supportive team environment. **What We Offer** - Collaborative, forward-thinking workplace with a culture of inclusion and diversity - Meaningful work contributing to South Australian community well-being - Comprehensive staff and wellness support programs **Key Responsibilities** - Deliver exceptional customer service by responding to calls within departmental timeframes, maintaining 75-80% availability, and resolving customer concerns promptly and professionally - Provide accurate information about SAAS ambulance products and services through phone, email, and face-to-face interactions with internal and external customers - Process payments, memberships, and transport accounts accurately while promoting SAAS Ambulance Cover products and ensuring compliance with terms and conditions - Manage complaints and feedback by recording issues on the SAAS Safety Learning System and ensuring efficient follow-up - Maintain accurate data entry and administration including processing correspondence, invoicing, credit notes, and following records management procedures - Contribute to team performance objectives through active participation in meetings, coaching sessions, team rotations, and maintaining professional working relationships **Application Information** - Aboriginal and Torres Strait Islander applicants are encouraged to apply - The South Australian public sector promotes diversity and flexible working arrangements, including part-time options - Appointment subject to satisfactory Criminal History Check and relevant screening - Immunization screening required in accordance with SA Health vaccination policy **Applications Close:** Monday 21 September 2026 @ 11:55pm

Adelaide SA, Australia
Full-time