Assent
Company Description Assent is the leading solution for supply chain sustainability, serving top-tier, sustainability-driven manufacturers worldwide. We address the hidden risks that riddle supply chains not originally built with sustainability in mind, providing manufacturers with the comprehensive sustainability insights they trust. We're proud to have achieved US$100M ARR and Centaur Status - making us the first and only Certified B Corporation in North America's SaaS sustainability industry to reach this milestone. Our remarkable journey from $5 million to US$100M ARR in just eight years, supported by $350 million US funding led by Vista Equity Partners, positions us for continued expansion as we seek outstanding team members to join our mission. Hybrid Work Model Assent embraces a remote-first work model that values flexibility and autonomy while recognizing the benefits of in-person collaboration. Business Development Representatives are expected to work in the office at least three days per week. Position Overview We have immediate openings for Strategic Account Executives to join our growing sales team. Key Responsibilities Prospect and sell to new enterprise accounts Develop and execute account-based sales strategies to achieve ambitious sales quotas Follow systematic sales processes to advance prospect campaigns Acquire new customers through self-sourcing, research, lead response, and relationship building Navigate complex sales cycles with senior executives and multiple stakeholders across Manufacturing Operations, Demand Management, Finance, and IT Collaborate with Business Development to optimize pipeline growth Maintain accurate sales activity tracking and revenue forecasting in Salesforce Qualifications 5-7 years of experience managing complex enterprise accounts with proven track record of achieving $1M+ annual quotas in Enterprise or Strategic sales environments Demonstrated mastery of medium to long-term complex SaaS sales cycles from end-to-end Results-driven hunter mentality with consistent quota achievement or over-performance Proven ability to engage and influence executive-level decision-makers Strong capability to identify client needs and articulate corresponding solution benefits Exceptional questioning, listening, and analytical skills What We Offer Wellness: Comprehensive benefits including tenure-based vacation increases, complete benefits packages, life leave days, and family well-being support. Financial Benefits: Competitive base salary, corporate bonus program, retirement savings options, and additional financial wellness support. Work-Life Balance: Flexible work arrangements, volunteer days, and corporate giving participation opportunities. Professional Development: Immediate access to professional development days and continuous learning opportunities that encourage curiosity and growth. Our Commitment At Assent, we're committed to creating an inclusive environment where all team members feel valued and heard. Our diversity and inclusion practices are championed by our Diversity and Inclusion Working Group and Employee Resource Groups (ERGs), fostering a culture of belonging where everyone is treated with dignity, respect, and positioned for success based on merit. We support parts of our recruitment process with AI for note-taking and initial qualification screening, but all hiring decisions are made by our human recruitment team, and every candidate speaks with real people throughout the process.
National Agri Solutions
This is your chance to join the company at an exciting time, bringing a fresh approach to the industry through a pipeline of effective crop health products. About the Company This established agribusiness offers a comprehensive range of nutritional technologies and has been partnering with Australian horticultural, nut, tree crop and grape growers for over 20 years. Through extensive trials, analysis and development, they have built a proven portfolio that provides innovative solutions to both conventional and organic growers. The company offers experienced agronomists exceptional opportunities to advance their technical, agronomic and commercial expertise. The Role Based in either Adelaide or Perth, you will engage with growers, agronomy consultants and rural retailers across specific growing regions in South Australia and Western Australia. You will collaborate with technical staff, on-farm agronomists, production/farm managers, quality control managers and business leaders throughout the industry, creating opportunities to strengthen their understanding of soil nutrition and crop protection products. Key Responsibilities • Effectively manage all professional and commercial relationships • Develop product positioning and implement customer account plans • Participate in ongoing professional development programs • Provide timely and accurate technical support to current and potential customers • Identify market opportunities and work closely with customers to understand their needs • Engage in technical, sales and developmental experiences with senior team members • Foster a supportive and educational environment to increase industry knowledge of soil nutrition technologies • Build and maintain valuable professional relationships across the sector What We're Looking For To be considered for this position, you must have: • Tertiary agricultural science qualifications • Previous experience in horticultural, nut, tree crop or grape agronomy • Strong ability to establish, maintain and develop relationships with agronomists and farmers • Commitment to providing quality information and solutions What We Offer You will be rewarded for your contributions with: • Attractive salary package proportionate to your experience and skill set • Annual performance incentives • 9.5% superannuation • Company vehicle Location: Home office locations - Adelaide & Perth Work Type: Full Time
Crawford & Company
Workers Compensation Consultant Location: Canada (Flexible: In-office, Hybrid, or Remote) About the Role We are seeking a skilled Workers Compensation Consultant to join our team. This position offers the flexibility of in-office, hybrid, or remote working arrangements to accommodate your preferred work style. Key Responsibilities • Manage end-to-end workers' compensation claims across multiple provinces • File new claims within required provincial deadlines and maintain compliance with applicable legislation • Review and assess entitlement decisions; challenge or appeal determinations when appropriate to protect employer interests • Collaborate with injured employees, employers, and case managers to develop safe and effective return-to-work and modified duty programs • Monitor case progress and maintain detailed documentation to ensure timely resolution • Provide strategic advice to employers on premium reduction strategies and claims cost control • Build strong relationships with workers' compensation boards, medical providers, and internal partners to facilitate fair and efficient outcomes Requirements • Post-secondary education in Insurance, Human Resources, or Occupational Health & Safety (or equivalent experience) • 2+ years of experience managing or adjudicating workers' compensation claims (multi-province experience preferred) • Strong knowledge of WSIB, WCB, and CNESST processes and legislation • Excellent communication, negotiation, and analytical skills • Proven ability to manage deadlines and prioritize in a fast-paced environment • Proficiency with Microsoft Office Suite and claims management systems Why Crawford? Because a claim is more than a number — it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. What We Offer Our comprehensive total compensation plans provide far more than just a great salary: • Pay and incentive plans that recognize performance excellence • Benefit programs that empower financial, physical, and mental wellness • Training programs that promote continuous learning and career progression while enhancing job performance • Sustainability programs that give back to the communities in which we live and work • A culture of respect, collaboration, entrepreneurial spirit and inclusion
Deloitte
US Business Tax Manager - Asset Management Location: London Business Line: Tax & Legal Job Type: Permanent / FTC Connect to your Industry Deloitte's US Business Tax team is experiencing significant growth in the Asset Management space, and high-calibre US qualified tax managers are essential to capitalize on this opportunity and fuel additional growth. The breadth and depth of our full-service US tax practice allows our team to assist with US tax projects varying in size and complexity. These range from core US federal reporting to highly sophisticated investment fund tax structuring for leading asset managers and investors in real estate investment funds, private equity, hedge, and other funds and related industries. The team comprises 85+ London-based professionals, led by 7 partners, providing individuals with a unique opportunity to live and work in a dynamic city while continuing to accelerate their professional and personal growth. The group is largely a team of expats, which has resulted in a close community spirit. Join us in a group that offers excellent opportunities for professional and personal development in a challenging and stimulating environment. Connect to your Career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us together at Deloitte? It's how we approach the thousands of decisions we make every day—our behavior, beliefs, and attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. Connect to your Opportunity This role sits within the US Tax Asset Management team, specifically providing comprehensive US tax advisory and compliance services to a wide range of private equity and real estate funds primarily based outside the US, but with US investors and/or US investments. Our clients face significant US tax issues, and we deliver those services without typical geographic constraints. Key Responsibilities: Work with integrated partner/manager/associate teams on large private equity/real estate fund transactions, restructurings, and sizeable US tax compliance engagements for global funds Manage various advisory projects and research complex US tax issues impacting private equity/real estate funds within an international context Manage day-to-day project activities, including economic and risk aspects of engagements Assist with deepening client relationships, host client meetings/calls, and contribute to winning new work Work closely with colleagues in other parts of the firm, particularly within real estate transactions and private markets teams Support business development from new and existing clients, input into new market opportunities, and lead market development of new ideas Develop Analysts and Consultants with hands-on advice and support Help shape team culture and goals, ensuring it remains a great place to work Demonstrate broader perspective on managing diverse teams and understanding the firm's commitment to creating an inclusive culture Connect to your Skills and Professional Experience Essential: History of working in a client-facing role or equivalent experience/skills Desirable: Undergraduate or Masters in Taxation/Accounting, law degree, or equivalent CPA License/Licensed Attorney/Enrolled Agent (limited circumstances) or equivalent Experience working within Asset Management Services—Private Equity, Real Estate, and/or Credit/Hedge Funds Knowledge of asset management industry issues, preferably experience with K-1 & PFIC reporting Strong desire to learn new things and ability to pick up concepts quickly Connect to your Business - Tax Innovation and tax consultancy may not seem to go together, but that's exactly what you'll find at Deloitte. We're constantly seeking the new and working together to push the limits of what's possible. Discover a new kind of tax career that you can make your own. Our comprehensive range of services encompasses everything from tax return completion to complex consultancy assignments and strategic tax planning. We advise on corporate and general tax, international M&A, stamp tax, cross-border transfer pricing, reorganizations and reconstructions, and competent authority negotiations. Personal Independence Regulation and controls are standard practice in our industry. These provide important legal protection for both you and the firm. We are subject to audit regulations requiring certain colleagues to abide by specific personal independence constraints regarding financial interests and employment relationships. The recruitment team will provide further detail as you progress through the
Correlation One
About Correlation One Correlation One develops workforce skills for the AI economy. We partner with enterprises and governments to develop talent and close critical data, digital, and technology skills gaps. Our global programs, including Data Skills for All (DS4A) and data competitions, empower underrepresented communities and accelerate careers. Our mission is to create equal access to data-driven jobs of the future. We collaborate with top employers and government organizations including Amazon, Coca-Cola, Johnson & Johnson, U.S. State Department, and U.S. Department of Defense. Our skills training programs are 100% free for learners and delivered virtually by industry experts to minimize traditional barriers to career advancement. We foster supportive, human-led, group learning environments that build technical proficiency and confidence in participants. The Opportunity We are expanding our Expert Network with Career Success Coaches for upcoming projects launching this year and next. This proactive hiring initiative involves participating in our interview process and joining our Expert Network. Once approved, our team will share various opportunities to support projects, programs, and learners. Note: Current Expert Network members and active program learners need not apply. Role Overview The Career Success Coach will ensure learner success in Correlation One's world-class data training and jobs programs. Working alongside Teaching Assistants and program operations staff, you'll provide professional development coaching to a cohort of approximately 60 learners, primarily full-time Amazon Associates. Contract duration spans two weeks before program start through two weeks after program completion, requiring 10-15 hours per week. Key Responsibilities Learner Engagement Conduct regular 1:1 coaching meetings (30 minutes, weekly/biweekly/monthly based on preference) Provide 10-12 hours of meeting availability weekly (20-24 appointment slots) Support learners via Slack and email communication Program Participation Attend weekly CSC pod meetings for collaboration and updates Join six PD sessions including Program Launch, career development topics, and Program Finale Progress Management Track all learner interactions and job search progress Update monthly job search status for cohort members Respond to all communications within 48 hours Content Support Review and provide feedback on four PD deliverables per learner (10 minutes each) Deliver feedback via Slack video messages Research and share 3-5 weekly job opportunities Qualifications Required Bachelor's degree or equivalent experience 2+ years professional experience in career development, coaching, professional counseling, or related program management Outstanding written and verbal English communication skills Experience building trusting relationships with adult learners/job seekers Remote career coaching experience Empathetic and considerate communication style Preferred Strong work ethic and ability to work independently under pressure Proactive problem-solving skills with attention to detail High technical proficiency and adaptability to new tools Familiarity with Google Workspace and Slack Location & Compensation This remote position is open to candidates located in Germany, Spain, France, Italy, or the United Kingdom. Compensation varies by location and considers multiple factors including experience, education, and skill sets. Our Commitment Correlation One is an Equal Opportunity Employer committed to providing equal opportunity for all employees and applicants. We maintain a work environment free of discrimination and harassment, making employment decisions based solely on business needs, job requirements, and individual qualifications. We're committed to full inclusion of all qualified individuals and provide reasonable accommodations for persons with disabilities throughout the hiring process.
Resolver
Sales Development Representative Resolver operates as a hybrid workforce with a mix of both at-home and in-office work. For this particular role, we are looking for someone who wants to collaborate with our awesome team in person twice per week. About the Role The Sales Team at Resolver drives our net new revenue growth. We search for customers who will love our product as much as we do and get them engaged with our solutions! As a Sales Development Representative, your goal is to proactively identify, qualify, and assess sales opportunities for potential clients. Not a technology expert? Not a problem. If you supply the interest, we'll supply the knowledge. We'll provide you with both in-class and on-the-job experience to sell the right solutions to customers. If you are laser-focused on building a career in tech sales, this opportunity is for you. About Resolver Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose. We are ambitious in both our mission and our culture. As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada's Great Places to Work six years in a row! Your Day-to-Day Responsibilities Prospecting Inbound/Outbound (80%) Measures of Success: 4 Outbound Opportunities, 2 inbound opportunities & 8 outbound meetings completed per month Articulate our value proposition over the phone, email, and other platforms Craft and target specific verticals through messaging and emails with a "call to action" to drive prospects to our website, conferences, and webinars Collect and relay customer-related stories and scenarios to help build future use cases Planning and Documentation (20%) Measures of Success: Execution of day-to-day deliverables; focus on outbound; time horizon < 3 months Provide insights and knowledge to identify potential gaps and discuss approaches to progress opportunities Conduct market research to stay on top of prospects and the competitive landscape Understand and develop documentation processes for capturing data via our CRM tool What We're Looking For Consultative approach and exceptional communication skills (essential) Experience within B2B SaaS company or enterprise software (preferred) Passionate about sales, software, and technology that solves business problems Ambitious and takes initiative: you want to take on the challenge of generating results that exceed expectations Experience in a related role or field is a plus What We Offer Resolver is one of Canada's Great Workplaces. Culture isn't just something we write about, we live our values and challenge each other to be our best selves. We invest in team members who will grow with us through our comprehensive rewards package: Health and Wellness Benefits: 100% paid health and dental from day one, plus vision care every 12 months Professional Development: External learning budget, bi-monthly learning workshops, e-learning opportunities, career development programs, and coaching for all managers Vacation: Open vacation policy (most team members take 3-4 weeks annually) RRSP: Matching up to 2.5% Parental Leave: Best-in-class top-up for new parents - 100% for 15 weeks for new parents and 5 additional weeks of pregnancy leave for birth mothers Office Perks: Snacks, beverages, ping-pong, group lunches, karaoke, and regular team socials (including remote team members) Compensation: $55,000 to $60,000 plus commission If you want to work in a highly collaborative environment and are committed to making a difference, we'd like to meet you. Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter.
Aarhus University
Professorship in Marketing, Digitalization and Organization The Department of Business Development and Technology (BTECH) at Aarhus BSS, Aarhus University invites applications for one or more professorships in marketing, digitalization and organization. A professorship is a full-time, permanent position. The starting date is 1 August 2026 or as agreed upon. Successful candidates will join the AIROD research group, which explores how organisations, businesses and society adapt to major economic, technological and environmental developments. Job Description We seek candidates who can strengthen and expand our research profile. We are particularly interested in applicants whose work advances knowledge in areas such as: Marketing strategy and management Digital marketing Digital business development Sustainability Digital and sustainable transformation Organization A significant part of our research involves collaboration with business partners; therefore, we particularly welcome candidates whose research addresses real-world challenges and involves active engagement with industry. Aligned with the department's interdisciplinary profile, we look for candidates with a demonstrated interest and ability in interdisciplinary collaboration and knowledge integration, particularly in addressing complex organizational and societal challenges. The successful applicants will be expected to teach and supervise students across all levels. Our study programme portfolio includes an MSc in Business Sustainability, a BSc in Economics and Business Administration, Cand.it (It, Kommunikation og Organization, ITKO) as well as industry-oriented training. Courses relevant to the position are taught in both Danish and English. Professors are expected to take a leading role in the department's cross-cutting activities. These activities may include mentoring of junior faculty, developing and directing interdisciplinary research groups, securing external research funding, contributing to broader teaching initiatives, managing curriculum development or leading projects with practical business implications and significant industry involvement. Your Qualifications Applicants must possess very strong research qualifications and teaching skills, demonstrate experience in research leadership and show a proven ability to secure external funding. Applicants should have a minimum of 4-5 years of experience as associate professor or experience as full professor. In the evaluation process, primary emphasis will be placed on the last 5-10 years of the candidate's career. Appropriate consideration will be given to periods of leave. Applications are assessed based on the following: 1) Research qualifications Applicants are expected to have a strong international research profile with emphasis on original contributions within their field of research and clear evidence of progress and momentum in research activities. Research qualifications must be documented through a substantial body of high-quality work, and applicants must demonstrate continued productivity since attaining the rank of associate professor. In addition, applicants are expected to present promising ideas for future research. 2) Teaching competences and experiences Teaching and supervising students at all levels are core responsibilities for a professor in the department. BTECH maintains high ambitions for teaching at the bachelor's, master's and PhD levels. Applicants are expected to have extensive teaching experience across all levels of academic teaching, including PhD supervision, and to demonstrate generally positive student evaluations. Applicants must submit a teaching portfolio that clearly documents didactic/pedagogic competences, course coordination and contributions to teaching or course development. Completion of university-level pedagogical training is required, if not already obtained. 3) Research impact and outreach Applicants should also have strong communication skills and experience with research dissemination. This may be documented through publications aimed at broader audiences, participation in public debate or industrial research collaboration. 4) Qualifications related to research cooperation and leadership Applicants are expected to have substantial experience in research leadership and collaboration. Relevant experience includes industry partnerships, project participation and leadership, editorship of academic journals or edited volumes and the organisation of professional conferences and workshops. 5) The ability to obtain and manage external funding Applicants are expected to demonstrate the ability to secure external funding and must document successful management of externally funded research projects. Non-Danish speakers are required to acquire a working knowledge of Danish within the first 3 years of employment. Where relevant, the department will grant time off from teaching duties to attend Danish courses during the first two years of employment. Permanent employment as professor at Aarhus BSS requires completion of, within a two year period, the supervision course and also the course Online and blended learning provided by Centre for Educational Development at Aarhus University. The Evaluation Process Shortlisting is applied. This means that an appointment committee (assisted by the chair of the assessment committee) advises the head of department
City Laila Global Travel
Sales Conversion Specialist (Travel & Holiday Packages) Company: CityLaila Global Travel Location: Bangalore Job Type: Full-time | Work from Office Salary: ₹30,000 – ₹65,000 per month + Incentives Role Overview CityLaila is seeking a Sales Conversion Specialist to convert qualified travel leads into confirmed bookings. This role focuses on consultative selling, persuasion, objection handling, and closing deals for international holiday packages, attractions, and premium travel experiences. This is not a calling or telemarketing role. We're looking for professionals who understand traveler psychology and can confidently sell value, not discounts. Key Responsibilities Lead Handling & Conversion • Engage with qualified inbound B2C and B2B leads via phone, WhatsApp, email, and video calls • Understand customer requirements, budget, travel intent, and decision timelines • Present itineraries and packages prepared by the Tour Manager clearly and confidently • Drive customers toward booking and payment closure Consultative Selling • Sell experience, convenience, and value, not just price • Handle objections related to price, trust, competition, and delays • Recommend upgrades such as better hotels, private transfers, premium activities, and add-ons • Build confidence and trust with travelers and corporate clients Follow-up & Closing Discipline • Execute structured follow-up plans until closure • Maintain accurate lead status updates in CRM • Push for timely payments and confirmations • Ensure smooth handover to operations post-booking Revenue & Relationship Management • Achieve individual monthly revenue targets • Maximize average booking value • Maintain professional relationships with repeat customers and B2B partners • Coordinate with operations and itinerary teams for smooth execution Required Experience & Skills Must-Have • 3–8 years of experience in travel sales / holiday package sales / inbound travel • Proven ability to close high-value bookings • Strong verbal communication skills in English (additional languages are a plus) • Confidence in handling international travelers and premium customers • Ability to sell via phone, WhatsApp, and virtual meetings Preferred • Experience selling international holiday packages or inbound UAE products • Exposure to B2C and B2B travel sales • Familiarity with CRM tools and sales pipelines • Experience working with Indian, GCC, or international markets Key Performance Indicators (KPIs) • Lead-to-booking conversion rate • Monthly revenue closed • Average booking value • Follow-up effectiveness • Payment turnaround time • Customer satisfaction feedback Who Should Apply This role is ideal for someone who: • Enjoys closing deals, not just talking • Is confident, persuasive, and solution-oriented • Understands travel products and customer expectations • Can handle pressure and monthly targets professionally • Wants to grow into a Sales Manager / Team Lead role Compensation Structure • Fixed Salary: ₹30,000 – ₹65,000 per month • Incentives: 1% – 3% of revenue closed High performers earn significantly more through incentives. Why Join CityLaila • Sell premium travel experiences across global destinations • Work with a fast-growing international travel brand • Clear performance-based growth and career progression • Strong backend support from itinerary, operations, and marketing teams Application Requirements • 3+ years of experience in the travel industry • Comfortable working from our Bangalore office (Work from Office role) • Familiarity with travel booking systems such as Amadeus, Galileo, or Sabre preferred
PacificLight Power Pte Ltd
OFFICE ADMINISTRATOR Responsibilities: • Provide comprehensive administrative support to Senior Management and assist with company-organized activities and events • Manage office operations including expenses, equipment, cleaning services, pantry supplies, vending machines, stationery, and photocopier maintenance • Coordinate internal and external dispatch services • Handle travel arrangements including booking air tickets, facilitating visa applications, and arranging hotel accommodations for staff and international guests • Process Jurong Island passes (applications, maintenance, terminations) and submit EMA clearances for staff, visitors, deliveries, and suppliers • Prepare purchase requisitions for administrative needs and assist with GRN posting for goods receipt • Support vendor invoice scanning for SAP and CDMS systems • Manage PPE distribution including safety uniforms, shoes, helmets, and spectacles for staff and visitors • Administer contracts for PPE supplies, pantry services, stationery, toner, and laundry services • Coordinate vendor services for bottled water collection and delivery • Oversee locker and bicycle issuance systems • Prepare workstations for new employees including induction materials, name cards, and staff passes • Conduct regular vendor service quality assessments to ensure compliance with company standards • Coordinate staff lunch orders for Jurong Island-based employees • Prepare periodic reports including attendance tracking • Process petty cash claims and maintain key custody • Administer parking decals and vending machine cards for staff • Coordinate meetings (teleconference and in-person) and maintain document management systems • Provide reception support as needed and handle additional duties as assigned Requirements: • GCE 'O' Level minimum; Diploma in any discipline preferred • 1-3 years of administrative experience • Excellent verbal and written English communication skills • Proficiency in MS Office Suite (Excel, Word, PowerPoint) • Strong integrity, positive work attitude, and willingness to work in Jurong Island • Self-motivated, proactive, reliable, and resourceful with ability to work independently • Strong interpersonal skills and collaborative team approach • Adaptable to fast-paced environments with eagerness to learn new challenges • SAP familiarity preferred Benefits: • 5-day work week • Company transport provided from Jurong East All applications will be treated with strict confidentiality. Only shortlisted candidates will be contacted.
BGIS
Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Position Summary The Bilingual Facility Services Specialist is accountable for day-to-day operations, vendor management and service management for assigned clients, as well as data verification, reporting and analysis. This role assists in the review, development and implementation of related processes and initiatives. Key Responsibilities Facility Management • Generate and dispatch service request work orders to vendors per established processes • Review priority work orders and ensure timely completion to meet KPI requirements • Monitor work order completion and ensure proper closeout or reassignment • Conduct inspections of vendor-completed work orders to verify accuracy and completeness • Generate reports on open work orders and track status with vendors • Update work order statuses following verification of completion • Respond to vendor and client inquiries regarding work order issues and status • Maintain system accuracy including addresses, contact information, and vendor/location data Finance • Review and resolve invoice referrals and escalations • Identify and correct invoicing errors • Review and approve billing for technical services • Process invoice approvals for payment through Oracle system • Address vendor inquiries related to invoicing matters Client & Service Management • Serve as primary point of contact between clients, vendors, and technicians • Handle communications via phone and email for work order follow-ups • Manage escalations and resolve service-related issues • Oversee emergency work orders from initiation to completion • Coordinate client approvals as needed • Monitor preventive maintenance work orders and vendor follow-up • Support quarterly business reviews and client reporting requirements Quality Compliance • Execute quality and compliance activities supporting contractual obligations • Interface with management to identify regulatory and compliance requirements • Assist in compliance process reviews and capability studies • Support development and implementation of compliance-related processes • Identify and communicate quality, compliance, and contractual issues • Ensure adherence to all company policies and procedures Required Qualifications • Bilingual proficiency in English and French (mandatory) • 3-5 years of relevant experience in Facility Management or Vendor Management • Strong organizational, project planning, and management capabilities • Excellent written and verbal communication skills • Technical writing abilities • Training and presentation skills • Strong analytical and problem-solving capabilities • Ability to develop, analyze, and understand complex processes • Sound judgment based on objective evidence • Capability to work independently with minimal supervision • Understanding of compliance requirements for relevant external organizations • Advanced proficiency in MS Excel, PowerPoint, Word, and Power BI Compensation & Benefits This is a regular, full-time position offering a competitive salary range of $63,397 - $79,246 annually. Starting salary will be determined based on the successful candidate's competencies, including experience, education, and performance related to this role. Equal Opportunity Employer BGIS is committed to equal opportunity employment and welcomes applications from all qualified candidates. We provide accommodation during the recruitment process upon request, ensuring accessibility needs are met in accordance with disability requirements. BGIS est un employeur qui respecte l'égalité des chances et nous vous invitons à postuler pour un poste chez nous ! Nous offrons des accommodements pendant le processus de recrutement sur demande, en tenant compte des besoins d'accessibilité liés au handicap.